Folkestone - Customer Care Team Member - Mcdonald's

7 days ago

Hythe, United Kingdom Roadchef Full time

**Folkestone - Customer Care Team Member - McDonald's**

**Brand new Service Area at Stop 24 Junction, Junction 11 near Hythe opening January 2025**

**Our Site Director, Ivor and his team at our brand new Folkestone Services near Hythe are looking for an energetic and adaptable Customer Care Team Member to join their McDonald’s team. You will be part of the iconic McDonald’s brand, while the team focus on cooking and serving the nation’s favourite menu items, from the Big Mac’s & Wraps to McFlurry’s and Milkshakes, your role will be ensuring our customers receive the best service on the motorway. So, you’re sure to enjoy McDonald’s as much as our customers do.

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available.

Our pay rates will vary depending on your age.

**What will set you apart?**

It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.

And if you’ve never been in a similar role before, don't worry Because full training will be provided and you will be given everything you need to excel into an excellent Crew Member while helping you grow both personally and professionally.

**Here’s what sets us apart**:

- £1 meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members

**Who is Roadchef?**

We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands.

We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024.

Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.

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