Business Rates Officer

Reference

HUL/25/0234

**Full Time Equivalent Salary (based on a 37 hour working week)**

£24027 - £25584

Occupational group

Finance

Job term

Full Time

Appointment type

Permanent

Hours

37

Division

Finance & Transformation - Directorate

Closing Date

15 June 2025

Proposed Shortlisting Date

17 June 2025

Proposed Interview Date

02 July 2025

Place of work

Wilson Centre, 1st floor, Hull HU1 2AG

For an informal discussion please contact

Gary Briggs or Jo Freeman

Contact telephone

01482 613709/613223

We have an exciting opportunity for a Business Rates Officer to join our Business Rates Team within Revenue and Benefits service.

**About the Role**

As a Business Rates Officer you will provide advise and support on Business Rates. Working as a Business Rates Officer is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service.

On a day-to-day basis, your role will be to provide an efficient service to our business community, through various channels, and to maintain our revenues and benefits databases in the administration of billing, collection, and recovery of business rates in accordance with statutory provisions and local procedures, maximising revenue, and minimising loss.

Excellent communication skills, including good writing skills and the ability to record information clearly and accurately along with experience of delivering excellent customer service within a busy customer environment is essential.

**Key Responsibility**
- Deliver an efficient, user friendly service tailored to customer needs
- Monitor and collect outstanding Business Rates to ensure that recovery is maximised
- Update the Business Rates system so that records are accurate and up to date.

**What We’re Looking For**:

- Experience in using a range of IT systems for case management and compliance
- Strong time management skills and the ability to meet deadlines independently
- A customer-first mindset with the ability to explain complex information clearly

**Why Join Us?**

By joining us you’ll also benefit from:

- Flexible working arrangements
- Generous annual leave allowance
- Local Government Pension Scheme (LGPS) with excellent employer contributions
- Employee assistance programme for wellbeing and support
- Ongoing training and development opportunities to support your career progression
- A friendly, inclusive and supportive workplace where your contribution is truly valued

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We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, ad hoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.