Business Support Officer

5 days ago

Neath, United Kingdom MSS Group Full time

**Job Purpose**

Provide operational, financial and workforce support across all aspects of the Acorn Business.

Support a client focussed approach of delivering optimum service delivery.

**Accountabilities**
- Assist the operational support team in ensuring optimum client service Delivery in accordance with contractual agreements and industry standards.
- Assist the operational support team in planning and scheduling of works.
- Receive and manage communications with the business.
- Prepare and collate management information including operational and business development.
- To be a ‘core’ member of the Operations Meeting.
- Collation, recording and distribution of site staff documentation.
- Develop and quality review reports, certification and related documentation in line with client requirements and the relevant legislation.
- Support Managers in the update and maintenance of, competency and training records.
- Provide support to business and client facing systems in the capacity of a ‘system administrator’ including scheduling, maintenance, integrity and reporting.
- Provide administrative support to internal or external meetings when required.
- Provide administrative assistance for the Operational team including booking of works and management of schedules
- Processing Sales invoices on Twinfields Account System including chemical sales
- Processing Purchase order numbers on Purchase Control / Basecone including purchasing of chemicals and arranging delivery
- Maintaining records and filing accordingly
- Managing the department’s post
- Being the main point of contact for the business and directing phone calls as required
- Overseeing Fleet - i.e updating tracker/insurance, fuel cards, booking MOTs
- Wages & Pension Journals
- Managing credit card information

**Key Performance Indicators (KPIs)**
- Reports and related documentation delivered promptly and accurately to meet the required, quality, technical and client requirements.
- Support the Operational Manager with accurate and structured planning of works ensuring the optimisation of service delivery in the most cost-effective way.
- Business and client facing systems are maintained and updated promptly and accurately.
- Continuous development and enhancement of customer relationships.
- Contribute and assist to a continuous improvement ethos across the business.
- Ensure the chemical purchase/ delivery process is undertaken in controlled manner

**Skills, Knowledge and Experience**

Essential:

- The ability to work under pressure and adhere to strict deadlines
- A range of IT skills including excel and word
- An understanding of data protection and integrity
- Ability to compile and produce accurate and prompt reports and management information
- Excellent customer service skills
- Client-focussed
- Excellent communication skills
- Logical with a good understanding of processes and procedures
- Good numeracy skills

**Job Type**: Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: One location

  • Business and Technical Support Officer

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom Neath Port Talbot County Borough Council Full time £25,000 - £35,000 per year

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Administrator / Business Support Officer

    2 weeks ago

    Neath, United Kingdom Colbern Limited Full time

    Data Entry Clerk Neath, Briton Ferry, Contract £12.85 per hour Our client is looking for an experienced Data Entry Clerk 3 days in the office, in any of the council buildings depending on the work This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Role Overview: The data entry...

  • Business and Technical Support Officer

    2 weeks ago

    Neath Port Talbot, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Business and Technical Support Officer

    2 weeks ago

    Neath Port Talbot, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Business Support Officer

    1 week ago

    Neath Port Talbot, Wales, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Business and Technical Support Officer

    1 week ago

    Neath Port Talbot, Wales, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Business and Technical Support Officer

    1 week ago

    Neath Port Talbot, Wales, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Support and Accommodation Officer

    2 weeks ago

    Neath, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a committed and enthusiastic individual to join our team as a Support & Accomodation Officer. As a Support & Accommodation Officer, you will be responsible for supporting all individuals and families that are placed into interim accommodation with appropriate, accurate and timely support, advice, information and assistance, and take...

  • Business and Technical Support Officer

    1 week ago

    Neath Port Talbot Principle Area, United Kingdom Neath Port Talbot County Borough Council Full time

    We are currently seeking a friendly, hardworking, conscientious individual to join our team as a Business & Technical Support Officer. The successful candidate will join a multi-skilled team providing business support to Planning, Planning Policy, Environmental Health, Trading Standards and Building Control. You will be responsible for undertaking a wide...

  • Scheme Support Officer

    2 weeks ago

    Neath, United Kingdom Pobl Group Full time

    We have opportunity for a Scheme Support Officers to join our well-established team at Clarewood, Neath on a part-time (22hrs), permanent basis. You will be able to build on existing experience, skills and knowledge to help young people who are homeless or threatened with homelessness to gain independence. **What is special about this opportunity?** This...