Marketing Specialist
3 days ago
**Marketing Specialist**
**You will be working for our prestigious automotive client based at Warwick University**
**£24.00 per hour inside IR35 - Umbrella Rate**
**Full Time - 6 month rolling contract**
This role offers a dynamic opportunity for an individual with a blend of technical expertise, customer-centric focus, and a strategic approach to enhancing Ecommerce and online experience.
We are looking for a proactive problem solver with a passion for optimising digital experiences.
The role involves supporting our Ecommerce team and Experience Ecommerce end users with a number of workstreams:
Skills Required:
Experience of writing briefs for third party agencies and managing projects through to delivery with them
Ability to manage multiple tasks simultaneously Meticulous attention to detail
End user support Resolve end user enquiries, technical issues, and support requests related to the Experience Ecommerce tech stack.
Escalate complex issues to the relevant teams and coordinate resolution.
Build and maintain relationships with end users.
Onboard new users.
Provide ongoing training and updates for end users.
Develop and manage user guides.
Gather and monitor user feedback.
Data analysis and reporting: Generate reports and analyse data, providing recommendations for optimisation where appropriate.
Website management and optimisation
Support with the implementation of strategies for CRO (Conversation Rate Optimisation) to enhance the user journey and boost conversion rates.
Conduct A/B testing and analyse user behaviour to identify opportunities for improvement. Collaborate with the marketing teams to implement SEO (Search Engine Optimisation) best practices.
Monitor and optimise website content for search engine visibility and ranking.
Platform Upgrades and Rollouts: Support with the deployment of platform upgrades, and corresponding communication and training for end users.
Support the briefing and development of a new booking platform aligned with the JLR-wide platform.
Experience of writing briefs for third party agencies and managing projects through to delivery with them
Experience of using a Content Management System (CMS)
Experience of writing reports and making data-driven recommendations
Some experience within a digital marketing, digital development or Ecommerce team or agency
Excellent Opportunity with immediate starts available
**Salary**: £24.00 per hour
Expected hours: 40 per week
**Benefits**:
- Employee discount
- Life insurance
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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