Banqueting Bar Supervisor

3 days ago


Ballyclare, United Kingdom Galgorm Collection Full time

**About the role**:
**About The Role**

**Main duties will include but are not limited to**:

- Supervise the smooth running of the Loft Bar on a daily basis ensuring all bar staff stays busy and productive at all times.
- Supervise and assist with the management of all day-to-day operational issues relating to the bar under the guidance of the Bar Manager.
- Assist with the setting of service and quality standards in The Loft and assist with staff training.
- Ensuring that all beverages are delivered on time by the bar team.
- Ensuring all areas of the bar are clean, tidy, and fully stocked throughout your shift.
- Supervise and carry out all opening and closing procedures of the bar including till reconciliations.
- Carrying out daily duties as allocated by the Manager including changing kegs and maintaining drink stores.
- Manage beverage stock levels ensuring consistent and positive stock results.
- Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
- Attend any training that has been set up to aid your personal development including cocktail, wine, and coffee training.
- Demonstrate a strong focus on the quality of customer service, maintain and develop positive relationships with clients/guests to ensure customer satisfaction.
- Demonstrate knowledge of the Resorts' services/features and local attractions/activities to respond to guest inquiries accurately.
- Deal with any guest query or possible complaint and ensure any issues are dealt with effectively according to company policy.
- Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
- Work closely with other departments to; communicate promotional activities effectively, drive sales and continually improve standards.
- Participating in regular team meetings.
- Attending any training that has been set up to aid your personal development.

**The Person**:
**Applicant must**:

- Be enthusiastic and knowledgeable about bartending.
- Have at least 1 year of supervisory/management experience working behind a bar.
- Have extensive beverage knowledge and a passion for learning new skills.
- Have experience in carrying out the opening and closing procedures of a bar, including till reconciliations and other key holder duties.
- Previous cocktail-making experience and the ability to train other team members.
- Barista experience.
- Be an excellent team player with a positive and friendly attitude.
- Have strong communication skills and be able to multitask.
- Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
- Experience in controlling stock levels.
- Be able to demonstrate an ability to lead, motivate and inspire a team.

**Perks of the job**

**GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS**

**Required Criteria**
- Have at least 1 year of supervisory/management experience working behind a bar
- Be enthusiastic and knowledgeable about bartending
- Have extensive beverage knowledge and a passion for learning new skills
- Have experience in carrying out the opening and closing procedures of a bar, including till reconciliations and other key holder duties
- Previous cocktail-making experience and the ability to train other team members
- Barista experience
- Be an excellent team player with a positive and friendly attitude
- Have strong communication skills and be able to multitask
- Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand
- Experience in controlling stock levels
- Be able to demonstrate an ability to lead, motivate and inspire a team

**Desired Criteria**
- Have a positive sales attitude
- Food Handlers Certificate
- First Aid Certificate
- Previous experience dealing with large functions eg weddings
- Knowledge of wines and spirits

**Skills Needed**

**About The Company**

**Roe Valley Resort**

**A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.**

Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.

Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
- 118 guest rooms and luxury suites
- 2 Self Catering Houses - The Lodge and The Cottage
- 18 hole parkland golf course and driving range
- Elemis spa perfect for a relaxing spa break
- Two award-winning restaurants and bars
- Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
- Bea



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