Provider Assurance Casework Support

NHSBSA are now seeking suitable applicants for a Casework Support role on both a Permanent and 6 Month Fixed Term Basis.

Working as part of the Provider Assurance Team within our Primary Care business area, our Casework Support Team are an integral part of our process for assuring that Primary Care providers are paid appropriately on behalf of the NHS.

Our Provider Assurance services collaborate with clinicians, health-care teams, commissioners and contract managers to assure quality outcomes and value for money across the NHS. To enable our Caseworkers to carry out their roles effectively, members of the support team are responsible for collating the evidence and data required for the accurate assessment of cases to be made.

The team monitor activities to ensure that caseworkers are alerted in a timely manner to ensure deadlines are met.

What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Gathering and preparing evidence and data files collated from a variety of information sources whilst appropriately storing, collating, transmitting and presenting a variety of data set and assisting in the production of reports and management information, maintaining appropriate levels of confidentiality
- Co-ordinating internal and external meetings and conferences; preparing and circulating agendas and associated papers for meetings; attending to take minutes as required
- Providing local assistance with enquiries, writing and sending acknowledgements and forming final responses for approval before sending
- Collating and interpreting specialist information obtained from other business areas in order to understand and respond to enquiries.
- Assisting with planned and ad hoc audit and other quality assurance activities as required
- Maintains up to date contact lists for customers and stakeholders of the Provider Assurance Team
- Assists with training of other staff where required.
- Responsible for positively achieving team and personal objectives in accordance with department plans developed to support the NHSBSA business plan and strategic direction.
- Assists with planned and ad hoc audits and other quality assurance activities as required.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

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Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

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**Job purpose**:
Working as part of the Provider Assurance Team within our Primary Care business area, our Casework Support Team are an integral part of our process for assuring that Primary Care providers are paid appropriately on behalf of the NHS. Our Provider Assurance services collaborate with clinicians, health-care teams, commissioners and contract managers to assure quality outcomes and value for money across the NHS. To enable our Caseworkers to carry out their roles effectively, members of the support team are responsible for collating the evidence and data required for the accurate assessment of cases to be made.

The team monitor activities to ensure that caseworkers are alerted in a timely manner to ensure deadlines are met.

**In this role, you are accountable for**:
1. Gathering and preparing evidence and data files collated from a variety of information sources
2. Appropriately storing, collating, transmitting and presenting a variety of data sets.
3. Assist in the production of reports and management information, maintaining appropriate levels of confidentiality.
4. Co-ordinating internal and external meetings and conferences; preparing and circulating agendas and associated papers for meetings; attending to take minutes as required.
6. Providing local assistance with enquiries, writing and sending acknowledgements and forming final responses for approval before sending
7. Collating and interpreting specialist information obtained from other business areas in order to understand and respond to enquiries.
8. Assisting with planned and ad hoc audit and other quality assurance activities as required.
9. Responds to internal a