Sales Associate

6 days ago

London Heathrow Airport, United Kingdom Harrods Full time

We are recruiting a passionate Sales Associate to join Harrods International at Heathrow Airport.

You’ll be responsible for providing world class customer service, demonstrating exceptional product knowledge and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand.

You’ll demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements. You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficientsales transactions and full compliance.

**About Us**

At Harrods, we’re one of the world’s leading luxury department stores and we’re becoming a destination for top designers around the globe. Supported by a £500million transformation programme that has seen us create innovative Fashion Designer rooms, we giveour people the opportunity and inspiring environment to express themselves through their passion and creativity. Here, world-leading brands meet world-class service.

**About You**

With a background in customer service, ideally within retail, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-pacedenvironment and you’ll need:

- Previous experience in retail or hospitality.
- A genuine interest and passion for Harrods.
- Self-motivated to learn and develop your product and industry knowledge.
- An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
- A strong ability to work within a team.
- Great organisational skills to keep the shop floor running smoothly.
- Ability to work morning and evening shifts as well as weekends.

**Our Promise To You**

Share our drive to create seemingly impossible luxury experiences for customers, then this will be a hugely important move for you. As well as the chance to learn from true retail experts, you’ll have the satisfaction of working with world-class brands anda team that’s setting the standards for the industry.

As you build a long-lasting career with us, you will enjoy a package that includes 22 days’ holiday (rising to 27 days) and your birthday off, up to 33% Harrods’ discount, plus access to a competitive pension.

**Uniquely You**

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.

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