Sales Associate

Salary: £11.44 plus commission (flexible with industry experience)

Location: Falkirk, Howgate Centre

We are **multiple award-winning jewellers** supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.

We also have a career path which is ‘A Cut Above’ and based on merit & performance in role. **Over 80% of our management colleagues have been promoted from within, joining our business in a more junior role and subsequently developing their skills and experience to match the level of their ambition and drive**. With more ambitious developments on the horizon there are plenty of opportunities for equally ambitious people to develop excellent careers within Chisholm Hunter.

Position

**Join Our Dazzling Team Retail Sales Professional - Jewellery
- Chisholm Hunter**

Are you passionate about exquisite craftsmanship and the timeless allure of **jewellery**? Do you thrive in a **dynamic and client-centric environment**? If so, we have an exciting opportunity for you to shine as a Sales Professional in our **prestigious** Glasgow boutique.

At **Chisholm Hunter**, we celebrate the artistry and beauty of fine jewellery, offering our clients an unparalleled shopping experience. As a Sales Professional, you will play a crucial role in creating unforgettable moments for our clients, guiding them through their jewellery journey with your expertise and exceptional client service.

**What’s in it for you?**

**We offer the opportunity to**:

- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass
- Advance your career within our expanding company where over **80%** of our current managers were promoted from within and started their career in non managerial roles.
- Generous **employee discounts** on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of **£30,000 each year (basic salary and bonus)**. To achieve this salary, you will excel in the below key areas of the role

**Creating Lasting Impressions**: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.

**Product Expertise**: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.

**Personalised Service**: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.

**Sales Excellence**: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.

**Visual Merchandising**: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.

**Requirements**:
**Qualifications & Experience**:

- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.44 per hour

Additional pay:

- Commission pay
- Performance bonus

**Benefits**:

- Company events
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Day shift

Ability to commute/relocate:

- Falkirk: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Luxury retail sales: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person