Teaching Office Administrator

**Teaching Office Administrator**

**Grade**:UE04

**Salary Range**:£20,600 to £22,847

**College/School/Department**:College of Arts, Humanities and Social Sciences/Centre for Open Learning/Professional Services

**Contract Type**:Open-Ended, Part-Time

**Hours per Week**:21

We are looking for a Teaching Office Administrator within the Centre for Open Learning (COL). You will be part of a team providing effective administrative support to all courses within the Centre. You will have recent relevant experience working in a customer facing administrative environment, good interpersonal and communication skills as well as a strong team player.

**The Opportunity**:
The post holder will assist in providing a range of support both in preparation for and during courses, including the responsibility for ensuring records are up-to-date for engagement monitoring and recording. The post holder will also work across the COL Teaching Office units according to business need. This includes provision of course and assessment materials, data entry processes for new course offerings and production of student certificates.

**Your skills and attributes for success**:

- Vocational Qualifications (N/SVQ 2/3), ONC or equivalent plus relevant work experience in a similar role within HE
- Experience delivering excellent customer service
- Excellent communication skills, both written and oral
- Working knowledge of common software packages and ability to utilise in-house packages with sufficient training
- Competent numeracy, literacy and organisational skills, including the ability to prioritise own workload

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

Working and learning in an inclusive and diverse environment is important to us at the Centre for Open Learning so members of groups that have traditionally been under-represented are especially encouraged to apply. The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages.

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
The Centre for Open Learning supports the educational life cycle by working with people at the transitional points in their lives. We aim to make the University seamless and are academically ambitious, student focused and outward looking. We enable our students to be actively engaged in their education locally and globally. Our environment nurtures excellence and supports open learning for all.

The department delivers the following programmes;
- Part-Time Access Programme - This skills-based programme offers a route for adult returners into undergraduate degrees offered by the College of Arts, Humanities and Social Sciences
- English Language Education (ELE) - Providing a range of general, academic and specialist English courses, for undergraduate and postgraduate students, professionals and groups;
- International Foundation Programme - This full-time programme prepares International students for undergraduate degree study within the College of Arts, Humanities and Social Sciences;
- Short Courses - The University’s extensive continuing education programme offers courses throughout the year in Languages, Science, Art and Design, Humanities and Social Sciences, available to all;
- Seasonal Provision - Our Summer and Winter courses offer an international experience at the University of Edinburgh for people from across the world