Customer Service Assistant

2 weeks ago


Bristol, United Kingdom Cadbury Garden Centre Full time

Customer Service General assistant

Cadbury Garden Centre

Seasonal Temporary contract

Various weekday and weekend positions

We are seeking a friendly and motivated individual to join our team as a Tills general assistant at our Cadbury Garden Centre near Bristol. We are looking for someone with an energetic personality who is highly motivated. The position is a hands-on role where you will be responsible for the smooth and efficient process of customer purchases and maintaining high levels of customer service. Previous retail experience would be useful but not essential.

As a Customer service General Assistant, you will be responsible for
- Help the smooth running of the Customer service department under the guidance of the Customer Service Manager
- Pro active communications between Till/Customer Service department and other retail departments
- Processing customer purchases through our tills efficiently and accurately
- Engaging openly with our customers with an energetic and can-do attitude
- Being able to provide exemplary and friendly till and customer service to all our customers
- Being able to think ahead and anticipate customer needs by providing all the necessary materials at the till
- Being able to proactively respond to a situation ensuring a consistently high customer experience across all tills
- Helping our customers with any queries they have and promoting the Diamond Club membership
- Assisting customers with advice and carry to car
- Collecting customer trollies and maintaining the centre with adequate trollies throughout the day
- General shop floor maintenance and housekeeping
- Stock replenishment and merchandising
- Any Other Duties set out by the Till/Customer Service Manager and GCOM

You should be able to work on your own initiative under pressure at a fast pace in a team or individually and have a degree of flexibility.

**Job Types**: Part-time, Temporary contract
Contract length: 12 weeks
Part-time hours: 6-40 per week

**Salary**: From £9.50 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Day shift

Work Location: In person



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