Field Care Supervisor

Radfield Home Care specialises in personalised, private care for older people in their own home. We’re a national leader in home care innovation and a fast-growing, multi-award winning business.

Our mission is to make ageing a more enjoyable and rewarding experience for all involved. Our Field Care Supervisors play a vital role in making our mission happen by leading, supervising and enhancing the quality of care we provide to all our clients.

Care is amazing. Great quality care can transform a moment, a day, even a relationship. That’s why we believe care should be about making people feel understood, valued and supported. About enabling people to live their best life for as long as possible.

Could you be the Field Care Supervisor in Newcastle Upon Tyne we’re looking for?

Like everyone in the Radfield team, our amazing Field Care Supervisors are roll-your-sleeves-up, supportive, positive, honest, warm and committed kind of people.

You’ll be taking responsibility for the day-to-day management of care services for our clients in Newcastle Upon Tyne. You’ll be running visits to review and assess the work of our care professionals and you’ll be providing feedback for training and development. As a champion for outstanding care, you’ll be supervising, supporting and guiding a team of carers on a daily basis.

You’re someone who loves working with people and helping their development, outcomes-focused and always looking for ways to enhance quality of care, while working in an environment that’s busy and fluid. You’ll need to have some previous experience providing personal care, working for a home care agency and mentoring care teams. You’ll also need a UK driver’s license, be over the age of 18 and have access to a vehicle.

We’d also love to hear from you if you’ve got previous care experience in roles such as caregiver, care home assistant, senior care assistant, care worker, support worker, healthcare assistant, home care assistant, carer, care coordinator and care home worker.

As a Field Care Supervisor, you will be passionate about high-quality homecare and hold the highest standards. You will be a role model to a team of care staff and the role will also involve:

- Undertaking scheduled spot checks and undertake appraisal & supervision meetings with Care Professionals.
- Participating in the on-call rota.
- Support with new starter inductions and the training of Care Professionals to enable them to carry out their role safely.
- 20 hours care call visits.
- Be willing and eager to care for the clients to cover staff sickness and absence in addition to your own care calls.

We’re proud to Care for our Carers

We offer all the things you’d expect. Like flexible working hours, paid mileage and travel time, company paid holiday, sick pay scheme and pension entitlement. Free uniform and free DBS check.

We are one of the very few Living Wage Foundation employers in Newcastle upon Tyne

Our unique, industry-leading Caring for our CarersTM pledge sets out what you can expect from us as a Field Care Supervisor at Radfield Home Care Newcastle upon Tyne:

- A culture which is welcoming, friendly, supportive and inclusive
- Appreciation and recognition that proudly celebrates the achievements of individuals and teams
- Be rewarded with transparent and fair remuneration for hard work and commitment
- Empowered and encouraged to develop your skills and knowledge

Most importantly, we will invest in your career progression, make sure you have a voice and use technology to enhance the quality of your working life.

That’s what all our Field Care Supervisor get when they join Radfield Home Care, a forward-looking, family run business that sets the standard for what care can do.

**Job Types**: Full-time, Permanent

Pay: From £13.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Free or subsidised travel
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Language**:

- English (required)

Licence/Certification:

- Driving Licence and access to own vehicle (required)

Work authorisation:

- United Kingdom (required)

Work Location: On the road