Estate Operative

Job Title: Estate Operative

AIM OF POST

The purpose of the Estate Operative is to service the development, its guests and visitors by ensuring the development is maintained and presented to a high standard, in accordance with health and safety requirements. Job duties will include but are not limited to;High pressure jet washingBin Rotation, moving and compacting via heavy duty machineryLitter pickingGeneral grounds & estate maintenance.

MAIN DUTIES AND RESPONSIBILITIES:
General AccountabilitiesLead by example, adopting JFM x Battersea Reach policies, procedures and values.Constantly strive for continuous improvement both personally and for the team.Delivering excellent customer service.Take personal responsibility for understanding and following the company’s Health & Safety policies and practices.Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism.Uphold all rules and regulations to ensure all residents can enjoy their homes safely and securely.Develop and maintain constructive working relationships with peers, employees, residents and guests, working collaboratively to achieve overall business outcomes.

Role Specific AccountabilitiesTo be a main point of contact and be responsible for regular inspections, cleaning and maintenance of the development, which may involve the outer grounds as well as the internal common areas, as prescribed by the supervisor or manager, tending to issues upon request, reporting any defects as required.To carry out security inspections and operations as requiredTo be responsible for quality customer service for residents and guests whilst carrying out work, and strive for continuous improvement.To conduct the required health and safety inspections and activities to assist in keeping the development and workplace a safe environment for all.Monitor the health and safety performance of the development including that of contractors, staff and visitors.

REQUIRED EXPERIENCE AND TECHNICAL COMPETENCYExcellent verbal and written communication skills.Excellent IT and numeracy skills.-
provided to carry out workKEY BEHAVIOURAL COMPETENCIES
- Safety

Actively seeks to maintain a safe work environment for all employees, clients, contractors and members of the public.
- Professionalism

Demonstrating a methodical approach to work, including planning and organising oneself and others, in order to deliver work and prevent future problems.
- Integrity

Persuading, convincing or influencing others to get buy-in and win - win outcomes. It requires the ability to plan how to win support, gain co-operation and overcome barriers using a variety of approaches. It is also having the strength of character not to be dissuaded from following agreed procedures, and raising to senior personnel any integrity concerns.
- Respect

Ensuring that ethical values are applied consistently to all. This includes taking the time to respect and understand others, interpersonal sensitivity and cultural awareness.
- Innovation

Continuously seeking areas for improvement, being open and adaptable to change driven by both internal and external factors; setting the bar higher to raise standards and secure competitive advantage. The commitment to achieve results, displaying persistence to overcome identified obstacles and the personal drive and determination to deliver desired outcomes.
- Teamwork

Working co-operatively and productively with others; openly exchanging information and supporting colleagues from around the organisation to achieve business goals.

SUSTAINABILITY
- To promote sustainability initiatives for a greener development.

Pay: £25,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 30/09/2024