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Bookings Coordinator

2 weeks ago

Manchester, United Kingdom The A World UK CIC Full time

**Hours** - 35 hrs p/w

**Salary** - £22,223 per annum

**Start Date** - ASAP

We are looking for an experienced Bookings Coordinator to join our friendly team here at The A World UK CIC.

Reporting to the Stock Control Manager, the Bookings Coordinator will be apart of the Collections team, to ensure that the business brings in as many donated items as possible. The role will include liaising with customers via telephone and social media, to book in collections and have them delivered to the stores. The role will also include being responsible for the Van Drivers work schedule including annual leave.

As a valued member of our team, the Bookings Coordinator will be trained, supported, and developed. The Bookings Coordinator will enjoy working within a highly professional team and the satisfaction that their input will make a real contribution to the Autistic community.

**Working for The A World**:
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Office Admin or elsewhere in the Group. We are proud to make our promotions internally.

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. You can expect to enjoy:

- OnDemand GP with a consultation on the same day
- Semi-Flexible working days
- Company-wide events
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
- Uniform
- Pension contributions
- Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Cycle2Work scheme

**The Bookings Coordinator's responsibilities and duties are outlined in the key areas below**:

- including outbound searching and contact
- To organise and plan the van drivers’ route - daily
- To respond to Facebook comments in relation to collections
- To post on the Collections Facebook page - daily
- To be responsible for the Van Driver’s schedule and sending daily routes
- To assist with the marketing departments to create content which will promote Collections
- To find new ways of bringing in donations i.e Facebook Marketplace
- To actively post on Facebook Marketplace and search for items on Gumtree
- To liaise with big companies via LinkedIn for stock
- Assist with increasing brand awareness, site traffic and engagement via innovative content

This is a KPI driven role, where you will be expected to meet weekly and daily collection targets.

**Job Types**: Full-time, Permanent

Pay: £22,223.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme

Work Location: In person