Application Support Analyst
1 week ago
Application Support Analyst - Permanent role - Cheshire - £competitive
Synergize Consulting are now hiring for an Application Support Analyst to work at a client of ours who are a global leader in managing services for both public and private sector customers.
This would be a permanent opportunity, working mostly at a client site in northern Cheshire, but with remote working also possible.
Responsibilities include:
- Supporting the implementation and ongoing improvements of automation tooling for development, test, and release on traditional and cloud-based infrastructure
- Working to defined contractual service levels
- Undertaking knowledge transfer to enable the take-on of new services for the client
- Provision of 24x7 'on call' service for top priority incidents.
Experience required
- Demonstrable ability to generate bug fixes and undertake changes and enhancements
- Scripting skills with the likes of Powershell would be advantageous
- Experience using Helpdesk tools to resolve support issues
- Experience and understanding of Agile processes
- Excellent troubleshooting abilities and a 'can-do' attitude
- Knowledge of, or certification in, ITIL methods
- Strong communication skills, written and verbal
- Flexibility as to working hours and working arrangements where required
If you are looking to take the next exciting step in your IT career, please send in your CV for immediate consideration.
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