Driver Support Advisor

3 days ago

BartonuponHumber, United Kingdom Wren Careers Full time

**About The Role**
This is a fantastic opportunity to work as part of an award-winning Transport team, who have won numerous awards for Operational, Business and H&S excellence over the last two years. Most recently, at the 2021 Motor Transport Awards, we were winners in 5 categories including;
- Operational Excellence
- Business Excellence
- Home Delivery Operator of the Year
- Safety in Operation
- Training

The Driver Support Advisor role is an office based role, primarily offering an excellent level of support for our award-winning Transport team. This position will have a strong element of customer service as you will be liaising with different teams and customers throughout the day.

**Main Responsibilities**
- Liaise with Delivery Crews and customers to ensure all potential delivery issues are resolved
- Pro-actively resolve internal and external queries through various channels of communication
- To achieve departments targets and expectations set out by department managers
- Actively monitor live transport data and highlight / resolve any potential issues
- Assist internal departments with any queries
- Maintain spreadsheet data to keep records up to date
- Provide all Wren customers / internal departments with exceptional customer service

**What Wren Offer**:

- Two free, on-site Gyms for all employees to use
- Free on-site parking
- Smart Casual dress code as well as dress down Fridays - every Friday
- A relaxed working environment with many fun event days throughout the year
- Fantastic opportunities for career progression

**About You**
**Desirable**:*
*
- GCSE grade C or above in Maths and English
- Strong communication skills, both written and verbal
- Excellent IT skills in MS Office programs
- Customer Service experience

**About The Company**
Wren Kitchens are not only passionate about kitchens, we are passionate about our people We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story

Location: The Nest, Barton-upon-Humber DN18

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