Senior Community Support Worker

**SENIOR COMMUNITY SUPPORT WORKER**

Are you passionate about making a positive impact on the lives of vulnerable individuals within the community? Do you thrive in a role that allows you to lead and inspire a team of caring professionals? If so, Harbour Supported Living Services Ltd has an exciting opportunity for you

**About Harbour Supported Living Services Ltd**:
Harbour Supported Living Services Ltd is one of the most recognised and respected Care Providers based in Wirral. We have worked in partnership with Wirral Social Services and NHS Wirral for over 20 years. We believe in creating positive changes in the lives of those who need it most. Our team of like-minded, compassionate individuals work diligently to ensure the well-being, safety and independence of all our service users is upheld.

We are holders of the Merseyside & Cheshire LGBTIQA+ Charter Mark which is a signifier of good practice, commitment and knowledge of the specific needs, issues and barriers facing LGBTIQA+ people in Merseyside.

**Role Overview**:
As a Senior Community Support Worker, you will play a vital role in leading and co-ordinating a team of dedicated support staff. Your primary responsibility will be to ensure the smooth and effective delivery of support services to our service users. This includes supervising and mentoring support staff, conducting assessments, developing care plans and liaising with other professionals and external agencies.

**Responsibilities**:

- Lead and motivate a team of support staff to provide high-quality care and support services to vulnerable individuals within the community.
- Helping our service users to live independently in their own homes by means of - administering medication - supporting with budgeting, shopping and meal preparation - assisting with activities of daily living including domestic duties - social activities and general companionship.
- Conduct assessments and develop person-centred care plans tailored to meet the unique needs of each service user.
- Ensure the implementation of care plans, monitoring progress, and making necessary adjustments as required.
- Liaise with external agencies, professionals and family members to ensure a holistic approach to care and support.
- Support the Registered Manager in managing and monitoring performance.
- Manage team workload as authorised by the Registered Manager, by delegating appropriate tasks to staff, directing and supporting them to organise and co-ordinate their specific tasks deadlines and quality standards.
- To maintain Health & Social Care skills at a current level and undertake training and development to maintain current practice.
- Ensure records of support provision are accurately maintained.
- Conduct Quality Assurance checks on service delivery standards, service user environments, records, service user finances and service user medications.
- To take an active lead in meeting organisational objectives.
- Provide guidance to support staff, conducting regular supervisions, appraisals and identifying any training needs.
- Maintain accurate and up-to-date documentation and records in compliance with company policies and regulatory requirements.
- Participate in the On-Call personnel procedure.
- Hold regular meetings with co-senior workers and Registered Manager and Directors.
- Promote a culture of respect, dignity, and empowerment within the team and foster positive relationships with service users, staff and external partners.

**General Requirements**:

- Experience within the Health & Social Care setting.
- Full UK Driving Licence and access to road vehicle as the role is community based.
- A compassionate and empathetic approach towards people.
- To be trustworthy, honest and reliable.
- Excellent leadership and communication skills.
- Strong organisational skills with the ability to priorities effectively.
- Ability to work as part of a team and independently, using initiative when required.
- Importantly - you need to be kind, caring and ready to lead a team to ensure that our services users are safe and fulfilling their goals & aspirations.

**Qualification Requirements**:

- Although not essential as training will be provided, QCF (Qualifications and Credit Framework) Level 2 or 3 Diploma in Health and Social Care or equivalent would be desirable.

**Benefits**:

- We are a Living Wage accredited organisation.
- Mileage (fuel) payments provided.
- Company laptop computer provided.
- Company mobile phone provided.
- Robust induction programme.
- Regular supervisions and appraisals - to improve performance and help you reach your career goals.
- On-going mandatory and refresher training provided.
- Fully funded QCF (Qualifications and Credit Framework) accredited training courses in Health and Social Care for personal development.
- Fully funded bespoke training for identified training needs.
- Promotion opportunities and career progression routes as we always seek to recruit internally.
- 28 days annual le