Training & Engagement Officer

7 days ago

Oxford, United Kingdom Restore Ltd Full time

**Salary**: £27,063 per annum, pro rata £19,330 pa

**Overview**

Ensure the smooth running of Restore’s external training operations, through effective and efficient administration of bookings, enquiries and the processing of clients and learners. Play a leading role in reaching new clients and introducing Restore’s propositions across training and other areas of the business.

A typical day will consist of communicating with training clients and participants, supporting the Instructors with managing pre and post-course admin tasks, making updates to online training courses as requested by the Training Development Team Lead, and other admin tasks.

**Person Specification**

**Essential**:

- Excellent written and verbal communication skills. Required for responding to client enquiries, supporting trainers, and marketing communications.
- Strong administrative and organisational skills with high attention to detail. Necessary for managing bookings, maintaining accurate paperwork, and coordinating training logistics.
- Competent in using IT systems. To manage online training materials, booking systems, and reporting tools.
- Ability to work independently and as part of a team. Key to balancing solo administrative tasks with collaboration across the organisation.

**Desirable**:

- Experience in a training, education or event planning environment. Helpful for understanding the logistics, dynamics, and needs of training delivery.
- Experience in client-facing or customer service roles. Important for maintaining a professional and positive experience for training participants and partners.
- Ability to analyse data and produce reports. Supports accurate monitoring and reporting, for funding and evaluation.
- Understanding of or interest in mental health and well-being. To align with and support Restore’s mission and to enhance client interaction and training engagement.

**_Please click ‘apply’ to download a full job description._**

**Closing date: Sunday 15th June 23:59pm

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