Technical Support Engineer
1 day ago
**Technical Support Engineer**
Modis are working in partnership with a leading organisation in Worcestershire to recruit an experienced Technical Support Engineer with significant experience supporting multiple technologies including Microsoft, Unix, Cisco, Citrix, SCCM, AppSense, VMware,Oracle.
**The Role**
As a Technical Support Engineer you will deliver an effective, high quality service to the organisation and all its customers.
**The Responsibilities**
- To provide any required documentation to the prescribed standard for the service teams and ensure any change in procedure and/or documentation is available to relevant parties at the earliest opportunity.
- To help to create new knowledge base articles to share information for reuse throughout the team and customer base (where necessary).
- To diagnose faults within technical systems and take appropriate action, escalate (as per appropriate level) ensuring proper recording, investigation and identification.
- To maintain/enhance working knowledge of emerging technology and industry best practice, gaining knowledge and expertise through hand-on experience, self-study, and other agreed learning environments.
- To technically support the operation and control of the IT infrastructure required to deliver and support IT services and products
- To lead a team, managing their welfare and development and ensuring high levels of motivation.
**The Requirements**
- Significant knowledge, acquired through hands-on experience, in a specialist technical support environment for both hardware and software
- Substantial experience working within physical and virtual teams.
- Experience in problem solving, solutions development and system management.
- Experience of supporting a diverse user base on both hardware and software related issues.
- Complex issue triage, problem investigation and coordination to closure including major incidents.
- Experience of Microsoft Products, Network, VMware, Storage and Back-up, Storage and various OS environments.
- Ability to manage the implementation of system upgrades, working with other ICT technical staff, business users and 3rd party suppliers.
- ITIL certification in IT Service Management, or similar.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
-
Field Service Engineer
1 day ago
Worcestershire, United Kingdom Rise Technical Full timeService Engineer (Entry to Medical Industry)Field based role covering sites across the Midlands and the predominantly Southest of England, primarily along the M4 and M40 corridor. Ideally looking for candidates based within the Midlands.£30,000 - £34,000 (OTE £40K-£45K) + Mon-Fri (8:30-5pm) + Full Training + Private Health scheme + Plenty of overtime+...
-
Technical Support Team Leader
1 day ago
Worcestershire, United Kingdom Modis Full time**Technical Support Team Leader** Modis are working in partnership with a leading organisation in Worcestershire to recruit an experienced Technical Support Team Leader with experience of leading level 1-3 Support Engineers working with on-premise technologies used include Microsoft, Citrix,SCCM and VMWare. **The Role** As a Technical Support Team Leader...
-
CUSTOMER TECHNICAL SUPPORT ENGINEER
21 hours ago
Worcestershire, United Kingdom Humand Talent Full timeAre you detail oriented with a love for systems and technology? Would you like to be part of a company that is quietly transforming how technology supports customers on the ground? Our client is seeking a Software Configuration Specialist to join their growing technical support function. You will be working behind the scenes to support seamless...
-
Engine Maintenance Technician
4 weeks ago
Redditch, Worcestershire, United Kingdom MC Technical Recruitment Ltd Full timeField Service Technician – Gas Engines Up to £38,000 plus Van + Bonus + Benefits Worcester MC Technical Recruitment are currently working with a global leader in energy and power generation technologies to recruit a Field Service Technician / Engine Maintenance Technician to join their expanding UK service team. This is a field-based role covering sites...
-
Industrial Project Manager
5 days ago
Worcestershire, United Kingdom Rise Technical Full timeIndustrial Project Manager (Electrical / Mechanical / Water)£50,000 - £70,000 + Further Training + Company Car + Healthcare + 33 Days Holiday Field, Home and Office based, Commutable from Worcestershire, Gloucestershire, North Bristol, Redditch, Kidderminster, Birmingham and surrounding areasAre you a highly organised individual looking for the opportunity...
-
Technical Co-ordinator
2 weeks ago
Worcestershire, United Kingdom Air Products Full timeEU-UK-Worcester **Job Description and Qualifications** **Job Description and Qualifications** **Who are we?** Air Products is an industrial gas company with over 80 years’ worth of experience. - 12.7 Billon dollars in Sales - 21,000 Employees Worldwide - >50 Countries - The world’s largest producer of Hydrogen We are seeking a Customer Engineering...
-
Engineer - Project Engineering
3 weeks ago
Worcestershire, United Kingdom Alexander Daniels Global Full timeApplications Engineer – Advanced Manufacturing ( Join a leading advanced manufacturing for high-performance sectors including aerospace and energy . We combine innovation with engineering excellence to deliver cutting-edge solutions. We’re seeking an Applications Engineer who can bridge technical expertise with commercial insight. This role...
-
Customer Technical Support
5 days ago
Redditch, Worcestershire, United Kingdom Vivo Talent Solutions Full timeGraduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa Vivo Talent is working with an established and growing business to recruit a Graduate Technical Support professional to join their team. The company has gone from strength to strength, building a strong reputation in...
-
Specialist Technical Support Level 2
2 weeks ago
Worcestershire, United Kingdom Red Snapper Group Full timeRSR Police is a market leading recruitment business dedicated to supplying experienced practitioners on a temporary, contractual or permanent basis to the Law Enforcement, Cyber Security, Offender Management and Regulatory Services talent markets. This is a full time, permanent position and offers a starting salary of £27,432. **Main Duties**: - Provide...
-
Process Engineer
1 week ago
Worcestershire, United Kingdom Green Folk Full timeProcess Engineer Location: 35,000 – £45,000 + Benefits (depending on experience) A fantastic opportunity has arisen for a Process Engineer with strong tooling expertise to join a leading manufacturer of precision-engineered components in the Worcester area. As the Process Engineer, you will develop, optimise, and standardise processes that ensure...