Senior Team Secretary

We are currently looking to employ a Band 4 Senior Secretary to work within the CAMHS Community and Urgent Care team.

The role is full time, 37.5 hours per week.

To provide a comprehensive secretarial and administrative support to two Operational Managers and other senior members of the clinical team.

To provide supervision and oversight/guidance to the CAMHS administrators within the Community and Urgent Care teams in Foundation House.

To support the clinical teams with administrative work.

The CAMHS Community Teams work collaboratively with other CAMHS Services and partner organisations to provide assessment and interventions to children and young people with moderate to severe mental illness.

For some young people this may involve supporting them to understand their difficulties and provide a therapeutic intervention. For some, there is a need to support a young person in relation to clinical risk.

We support young people with a broad range of complex difficulties, from anxiety and depression, to emotional dysregulation and high-risk distress, eating disorders, self-injury, suicidal ideation and intent.

To carry out this role successfully the post holder needs to be fully aware of and adhere to Trust values/standards and reflect these as their behaviours:

- Outstanding care
- Listening and leading
- Working together

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- To prioritise own workload on a day-to-day basis, ensuring that any urgent referrals or tasks are highlighted to the appropriate personnel.
- Regular liaison with multidisciplinary teams and external agencies such as GP surgeries, other NHS Trusts, Social Services staff.
- To raise PO’s and requisition orders as required.
- To support the managers in managing the recruitment process.
- Assisting in the organisation of the workload of the Managers and the team, arranging and coordinating diaries and preparing relevant paperwork for meetings as required.
- To be a regular VDU user with advanced keyboard skills and to have a knowledge of Clinical Terminology.
- Arranging of appointments, visits and clinics for the teams as required, by telephone and letter.
- Maintenance of the Electronic Patient Record (RiO) including recording attendance, logging appointments, entering new referrals, adding appointment outcomes in a timely manner. This work is of a highly confidential and sensitive nature. To support the Service Leads in maintaining the team’s caseload on RiO.
- Transcription of audiotapes and taking dictation in person or over the telephone.
- To devise, set up and maintain, effective office systems e.g. ensuring an accurate and confidential filing system is maintained.
- To be a regular VDU user with advanced keyboard skills and to have a knowledge of Clinical Terminology.
- To ensure that all sickness absence in the medical team is reported correctly by notifying the appointed administrator for sickness absence.