Switchboard/helpdesk Operator

Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employers to each request. You will produce reports???...

**Job Overview** **Contrac**t: Permanent **Type**: Part time **Hours**: 16 hours per week **Shift**: Weekends - Saturday and Sunday 10:00 - 18:00 **Salary**: £13,242.93 **Location**: Dudley Hospitals - Dudley - Russells Hall Hospital In this role as a working supervisor, you will help manage the department by ensuring all staff are performing to their...

**Job Overview** In this role as a working supervisor, you will help manage the department by ensuring all staff are performing to their best abilities. Training is given and monitored to a high standard. You will have a good working knowledge of Microsoft packages and PCs with excellent written and verbal communication. CAFM system experience would also...

In this role as a working supervisor, you will help manage the department by ensuring all staff are performing to their best abilities. Training is given and monitored to a high standard. You will have a good working knowledge of Microsoft packages and PCs with excellent written and verbal communication. CAFM system experience would also be an advantage....

**Contract Type**: Permanent **Hours**: 40 hours per week **Salary**: £21,000-23,000 In this role as a working supervisor, you will help manage the department by ensuring all staff are performing to their best abilities. Training is given and monitored to a high standard. You will have a good working knowledge of Microsoft packages and PCs with excellent...

Role objectives Working as part of a team you will be a central point of contact for Estates in receiving, allocating and completion of both Planned and Reactive jobs, ensuring SLA & KPI are met. Your role will be to take full ownership of each request and know how to come up with the best solution in a fast paced environment. Your excellent communication...

What youll do The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of educating our customers to enable them to use our digital platforms giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support...