Healthcare Assistant

4 days ago

Ilford, United Kingdom PracticePlusGroup Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ make a difference for every patient**

We’re looking for a caring and proactive Outpatients Department (OPD) Healthcare Assistant to join our friendly and dedicated team at Practice Plus Group. In this role, you’ll be an important part of the multi-disciplinary team, ensuring our patients feel supported, respected and cared for throughout their journey with us.

This is an exciting opportunity to work in a varied role where no two days are the same - combining clinical support with patient care, and helping to keep our outpatient department running smoothly.

This is a full-time role, working 37.5 hours a week over 4 days, with the shifts of 7.45am
- 5.45pm, 9am -7pm or 11am-9pm - some Saturday working is required; usually 1 in 5.

For a virtual tour of our Ilford Hospital please see the video below:
**What you'll be doing**:
As our OPD Healthcare Assistant, you’ll play a hands-on role in patient care and provide essential support to the clinical team. Your responsibilities will include:

- Delivering compassionate and patient-centred care, including supporting with personal hygiene, mobility, diet and fluids.
- Assisting patients during treatments, investigations and procedures, always protecting their privacy and dignity.
- Recording vital signs and updating care documentation accurately.
- Acting as a chaperone when needed and escorting patients safely within the unit.
- Supporting the team with administrative and reception duties - greeting patients, answering queries, and managing documentation.
- Helping to maintain a safe, clean and welcoming environment for patients, visitors and staff.
- Working collaboratively with colleagues to ensure the highest standards of care and patient experience.

You’ll also be encouraged to develop your skills and competencies through training and ongoing professional development.

**What we’ll look for in you**:
With your previous experience of working within a healthcare or patient-facing environment, you will also have:

- A strong communicator with excellent interpersonal skills.
- Calm, professional and compassionate, even in challenging situations.
- Flexible to fit into the internal rotating shift patterns
- Comfortable working as part of a team and supporting colleagues.
- Organised, adaptable and able to prioritise tasks in a busy environment.
- Committed to personal development and willing to learn new skills.

It would be great if you hold NVQ Level 2 in Health & Social Care or have experience in a hospital or outpatient setting, but what’s most important is your dedication to delivering exceptional care to our patients.

What you can expect in return;
- A salary of £23,809.50 per annum
- Working 37.5 hours a week over 4 days, with the shifts of 7.45am - 5.45pm, 9am - 7pm or 11am - 9pm
- An extensive range of wellbeing and lifestyle benefits
- 25 days annual leave (increasing with service) plus bank holidays
- The support you need to grow in your role

Applicants must have the right to work in the UK

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