Mortgage Administrator

**MORTGAGE ADMINISTRATOR REQUIRED IN WATFORD**

Are you looking for a rewarding career in financial services within a firm that offers investment in your future and clear progression in your development?

Are you interested in obtaining a professional, industry recognised qualification?

Do you want to join an entrepreneurial firm and help The Loans Engine become the UK’s largest specialist mortgage broker by 2026?

Do you live within 30 minutes commute of Watford and want to join an office team based environment?

**What do we offer our Mortgage Administrator?**
- Salary rising to £38,000 after 3 years’ experience based on performance;
- 25 days holiday plus an extra day for every 5 years’ service (max 30 days);
- Option to buy and sell holiday;
- Fully funded CeMap qualification;
- Company contributed pension of 8%;
- Private medical health care;
- Death in service benefit.

Sound good? This could be the position for you, so read on for more details.

**What does the Mortgage Administrator job look like?**

The Loans Engine is one of the UK’s leading specialist mortgage, bridging loan and commercial mortgage brokerages, based in Watford, North London. Our goal is to become the market leader in the UK by 2026.

Our service is delivered entirely via telephone and online so to be successful you need a confident telephone manner and the ability to instil trust in the clients, third parties and partners you work with.

Our clients expect the best and our business model is to deliver the very best service to them supported by our in house bespoke underwriting software.

You will join our award-winning unregulated mortgage admin team which has considerable experience and is highly respected in the industry.

As a Mortgage Administrator, you will have a varied role, where your responsibilities will include:

- Regular contact with our clients and introducers, keeping them informed about their cases throughout the process;
- Managing often complex cases progression on a day to day basis through to completion;
- Liaising with solicitors and other 3rd parties to ensure we give a world class service;
- Uploading documents to lender websites;
- Managing your diary system to monitor and progress cases, chasing when appropriate;
- Working within prescribed policies, procedures and practices set out by the company and its regulators;
- Updating and maintaining data so that systems and case files are accurate at all times.

**What we look for from our Mortgage Administrator**
- Be driven and self-motivated;
- Quick to establish rapport and effective in communicating with clients and introducers;
- Have the ability to multi-task;
- Be able to work towards and deliver to targets and deadlines;
- Be able to deliver excellent client service;
- Be exceptionally well organised;
- Share our values and attitudes;
- Aspire to the highest professional standards.

Experience in the specialist finance sector is the preferred but not essential as you will receive full training. We want people with drive and the desire to deliver world-class client service. That way we ensure that our mortgages clients have the best possible outcome and experience with The Loans Engine.

Experience tells us that people from a banking, mortgage broking, insurance, estate agency or similar background adapt most quickly to working in a specialist mortgage brokerage like us.

However, most of all we are looking for people with great attitudes and great values. Thirty six years of experience tells us great administrators have our values in their souls and we cannot train that. Either you have it or you don’t. We want to recruit good administrators with the potential to become great administrators and then become advisors who consistently deliver world class service to each and every client.

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£34,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you live within a 30 minute commute of Watford?

Work Location: In person