Remote Customer Service Representative
1 week ago
Are you a skilled communicator with a passion for helping others? Are you looking for a flexible work opportunity that allows you to assist customers from the comfort of your own home? We are seeking dedicated individuals to join our team as Remote Customer Service Representatives. In this role, you will be responsible for delivering exceptional customer support through various channels, ensuring customer satisfaction and maintaining our company's reputation for excellence.
As a Remote Customer Service Representative, your primary responsibility will be to provide timely and effective assistance to customers. You will handle a wide range of inquiries, including product-related questions, order inquiries, billing issues, and general customer concerns. Your goal will be to address these inquiries promptly and professionally, ensuring that each customer feels valued and supported throughout their interaction with our company.
In this role, you will be the first point of contact for our customers, serving as their advocate within the company. Your ability to actively listen and understand customer needs will be critical in providing accurate and personalized solutions. By demonstrating empathy and patience, you will build strong rapport and establish lasting relationships with our customers.
As a Remote Customer Service Representative, you will also need to develop a comprehensive understanding of our products and services. This knowledge will enable you to provide accurate information, troubleshoot technical issues, and offer appropriate recommendations. Staying updated on product features, updates, and changes will be essential to delivering exceptional support to our customers.
In addition to customer interactions, you will be responsible for documenting and maintaining accurate records of customer inquiries and resolutions. This information will help us identify trends, improve our processes, and ensure consistency in our customer service delivery.
We are seeking individuals who thrive in a fast-paced environment and can effectively manage their time and priorities. You should be adaptable and able to handle challenging situations with professionalism and composure. Your ability to collaborate with team members and effectively communicate customer feedback or suggestions for improvement will contribute to our ongoing efforts to enhance our customer experience.
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Remote Customer Service
2 weeks ago
Newcastle upon Tyne, United Kingdom Infinite Impact Industries Full timeWe are actively seeking a dynamic and personable Remote Customer Service Representative to join our growing organization. This is an exciting opportunity to be an ambassador for our company, nurturing the relationships that form the heart of our business. This role offers a unique chance to engage and connect with our global clientele from the comfort of...
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Remote Customer Service Agent
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Newcastle upon Tyne, United Kingdom Dankybit. Full timeJob Summary: We are currently seeking a highly motivated and skilled Remote Customer Service Representative to provide exceptional customer service and support to our clients. As a Remote Customer Service Representative, you will be responsible for addressing customer inquiries, complaints, and issues promptly and professionally. You will work closely with...
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Customer Service
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Newcastle upon Tyne, United Kingdom Dankybit. Full timeWe are a customer-focused company seeking a motivated and passionate individual to join our team as a Remote Customer Service Representative. In this role, you will be the primary point of contact for our customers and will play a crucial role in ensuring their satisfaction with our products and services. **Responsibilities**: - Resolve customer issues and...
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Customer Service Representative
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Newcastle upon Tyne, United Kingdom Echo-U Ltd. Full timeAre you looking for a role where you can be yourself around people who love people? Here at Echo-U we keep it simple, if you are enthusiastic and friendly you are a person we want to speak to. We are very excited to have new roles available to work as a **Customer Service Representative** on an exciting new campaign based in our **Newcastle Quayside...
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Customer Service Representative
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Newcastle upon Tyne, United Kingdom Netwirking Ltd Full time**Role - Customer Service Representative** **Location - Newcastle upon Tyne (Lemington)** **Salary: £22,672 per annum with an excellent bonus (OTE £26,000pa)** **Hybrid Working - 2 days from home one week, and 3 days in the office, and the next week 3 days from home, and 2 days in office** Netwirking Recruitment are working together with an award...
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Customer Service Representative
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Newcastle upon Tyne, United Kingdom GreenHouse Indoor Plants Full timeRole Overview: **Responsibilities**: - Provide timely, accurate, and efficient support to customers by addressing their needs, concerns, and inquiries, ensuring their satisfaction with our products and services. - Develop and maintain a comprehensive understanding of the company's products, services, and policies to effectively assist customers and provide...
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Customer Service Representative
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Newcastle Upon Tyne, United Kingdom The AA Full time**Company description** Customer Service Representative **Salary**: £20,100 basic salary, OTE of £23,100 Location: Newcastle upon Tyne. Remote/Dynamic options after route to competency Contract: Full Time - Permanent Hours: 36.25 per week between 8am-7pm Mon-Fri, 9am-5pm Sat Solution bringers. Day makers. Extra milers. We are the AA. And we keep...
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Customer Service Representative
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Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service Representative - full training given! Board Newcastle are looking for Customer Service Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...
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Customer Service Representative
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Newcastle upon Tyne, United Kingdom NRG Full time**Job Details**: - **Posted**: about 4 hours ago - **Location**: Newcastle upon Tyne, Tyne and Wear - **Salary**: £20,300 - £21,450 - **Discipline**: Tech & Digital - **Job Ref**: PROF_170734 **About the role**: **Customer Service Representative** **Salary £20,300 - £21,450** **Newcastle Upon Tyne (NE15)** An exciting opportunity has come up with a...
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Customer Service Representative
1 week ago
Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service / Sales - full training given! Board Newcastle are looking for Customer Service / Sales Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...