Credit Controller
1 week ago
Credit Controller
Permanent
Redditch
Hybrid working ( 2 days in the office and 3 days from home )
Salary - £25,000 - £28,000
Our client who are a busy manufacturer is looking to recruit an experienced Credit Controller to join their team in Redditch with free parking. The working hours are Monday to Thursday 8am - 4.45pm and Fridays8.00am 14.45pm.
You will be responsible for proactively managing the credit control to ensure that the company’s cash flow from operations is maximised, and the risk of bad debt is minimised. They would like you to maintain customer accounts by providing excellent customerservice. You will also get involved with managing customer invoices queries and raising debit notes where necessary to ensure they are resolved.
**Credit Controller Key responsibilities: -**:
- Obtain payments from customers to agreed credit terms, developing good working relationships with customers in the process.
- Accurate posting and allocation of cash received and debit notes onto the sales ledger promptly to ensure that the account is maintained up to date at all times. Queries from the debit notes to be referred to the relevant department for investigation andfollowed up as required until concluded by the issue of a credit note and/or repayment of the debt.
- Review ‘credit stopped’ orders for despatch. You have the support of a Senior Credit Controller for more difficult situations.
- Maintain an up-to-date record of credit terms and limits for all individual customers.
- Interpret the credit referencing data and monitor appropriate customers and suppliers, referring to managers/directors when required. You will be required to provide information to subsidiary companies on request.
- Progress individual customer debts, primarily by telephone, but also by letter/statement or other communication as appropriate. You will need to:
- Liaise with other departments such as the sales and despatch offices.
- Maintain a record for each customer of contact made and actions agreed.
- Refer more difficult debts and planned delivery issues to Senior Credit Controller.
- You may also need to pass debts for collection when all in-house actions have been exhausted.
- Strong background in Credit Control
Good Customer Service skills and basic accounts experience dealing with reconciliations
Good IT skills including excel
Strong attention to detail
Working to targets
In return you can expect to receive a basic salary of between £23-28,000 depending on your experience. This is an office-based role so you will need to drive and get to Redditch every day. For more details call Michelle Laight on or alternatively click APPLYwith your most up to date CV and I will get in touch over the next day or 2.
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