Customer Experience Manager

2 weeks ago


Hounslow, United Kingdom Gibbs Hybrid Full time

Customer Experience Manager - London

Gibbs Hybrid is looking for an accomplished Customer Experience /Engagement Manager to plan and execute executive briefings for the business. You will work closely with the Global teams to coordinate customer engagements. The Customer Experience/EngagementManager will be instrumental in helping to deliver excellent briefing experiences to the customers and sales teams. This is a PAYE role (Inside IR35), requiring onsite work 2-3 days a week in London, 3+mths rolling contract.

Essential
- Customer facing experience
- Customer engagement
- Microsoft Office Skills (Outlook, PowerPoint, Word)
- Excellent written and oral communication skills
- Strong attention to detail and ability to prioritize
- Webex proficiency
- Salesforce awareness
- Effective problem solving
- Ability to multitask and complete requests across multiple timelines
- Excellent teamwork and collaboration skills
- Comfortable with a fast pace and ambiguity
- Flexibility and responsiveness


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