Issuing Officer

3 days ago


Birkenhead, United Kingdom Jacobs Enforcement Full time

**Company Overview**

Established since 1959, Jacobs Enforcement is a trusted leader in professional enforcement services, working collaboratively with over 185 Local Authorities across England and Wales and are the primary contractor in Wales for HMCTS. With a commitment to recovering outstanding debt ethically and effectively, we deliver exceptional results, adhering to both legal and professional standards.

We are committed to supporting our team’s development while fostering a forward-thinking approach to innovation. By combining cutting-edge technology with a commitment to exceptional service, we ensure both our clients and employees thrive in a rapidly evolving industry.

Our Company Values (Fairness, Advancement, Collaboration and Excellence) shape and underpin the foundations of everything we do - from our relationships with debtors and clients to how we develop, manage, recognise and reward our employees.

**Summary**

We are seeking an Issuing Officer to join our dynamic team at Jacobs Enforcement. This role is pivotal in facilitating the enforcement process by issuing relevant work depending on location and client guidelines.

**Responsibilities**
- Actioning the weekly Issuing Prints and Queries to determine the cases requiring allocation to an Agent
- Issuing work in accordance with the issue plan spreadsheet
- Contacting Agents as required to work OOA and book accommodation as required
- Monitoring Agent workloads to ensure they have enough work, and that work is issued prior to the Agent running out
- Issuing all Enforcement work in conjunction with the areas each Agent works, where they’re currently based, and factoring in any holidays or absence etc
- Ensuring all of the work is allocated correctly and printed for dispatching
- Processing urgent visits through the system

**Requirements**:

- Good organisation, planning and logístical skills
- Good knowledge of geography, UK regions and postcodes
- Strong communication skills, both verbal and written

**Job Types**: Full-time, Permanent

Pay: From £25,012.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free parking

Schedule:

- Monday to Friday

Work Location: In person



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