Events Sales Advisor

1 week ago

Remote, United Kingdom Ch Events Full time

**Events Sales Advisor**

Establish excellent relationships with new and existing customers, using their telephone sales techniques to generate business and convert new leads.

**The Role**:

- Answering inbound call in the aim to covert theses to booking.
- Making outboound call to new and exisiting customer to host events
- Setup up new customer accounts
- Contact existing customers
- Outbound calls to new potential customers
- Respond to inbound enquiries from potential customers, carrying out a full assessment before handing them over to a event qutoes adviser
- Provide an excellent customer experience whilst working towards company targets
- Work quickly in a fast-paced role to keep up with a busy workload
- Maintain accurate client information in the company database
- Ensure all calls are of a high quality and adhere to relevant guidelines and regulations
- The basis of this role is to effectively communicate the products and services offered by CH Events and generate sales via leads and enhance sales potential on incoming and outgoing telephone calls
- Ring leads and advising are products and service and converting this into bookings
- Proactively gain new bookings and, repeat business and generate qualified leads for the venue team.
- Provide potential and existing customers with the highest level of customer service.
- You will be required to provide the Sales Representatives with qualified leads and appointments.
- Booking call backs and maintaining pipeline business
- You have worked in a fast
- paced call centre environment making in excess of 150 calls per day
- Effective communication, listening and influencing skills
- Proven sales ability, including objection handling and ability to close a sale
- Self-motivated, able to remain positive and focused when under pressure
- Target driven, for example sales, quality and productivity
- Lots of initiative and able to problem solve
- Hitting KPI's - you will get all the support that you need to achieve your goals

**The Person**:

- Outstanding telephone skills
- Excellent customer service skills
- Ability to achieve and exceed sales targets
- Planning and organizing skills
- Ability to prioritize own workload
- A desire for continuous personal and professional development

**In return for your hard work and commitment, you will be rewarded with some great benefits, which include**:

- Competitive salary
- Monthly depot performance bonus
- Matched contribution pension scheme
- Team incentives and outings
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on hiring products
- Gp target per week

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