Operations Manager

**Operations Manager**

**£35,000 - £40,000 depending on experience (Package to be discussed at interview)**

**Coventry**

**Permanent, full-time**

**Office based**

We are proud to be partnered with a local award winning, medium sized business to headhunt for their next Operations Manager to join their team.

In this role, you can expect to be responsible for:

- Providing efficient and timely management and administrative support to the General Manager(s) in all aspects of managing the projects
- Management of office communications and documentation, liaison with Service Providers and Authority/Trust Staff to ensure an effective level of service is maintained
- Support the General Manager to ensure the delivery of, and compliance with, all obligations of the Project Agreement, Project Finance documents and associated contract documents on behalf of the Project Company
- Maintain an understanding of the Project Agreement, Schedules to the Agreement and associated Service Provider sub-contracts
- Support the General Manager(s) as required in the delivery of the business's obligations under the Management Services Agreements.
- Provide line management support to the team and 3rd party Contractors to the Project Company
- Assist the General Manager(s) in all elements of Insurance and Legal claims made against the Projects, ensuring Service Providers and the Authorities adhere to the appropriate claims' procedure
- Act as representative on multidisciplinary groups and committees.
- Manage all office records and filing systems, both electronic and paper-based
- Manage project expenses, payments for functions, stationery, and other items as directed by the General Manager
- Deal with incoming and outgoing communications as required by the General Manager
- Organise and co-ordinate all meetings required to advance the specific strands of the project in line with the project plan and the direction of the General Manager(s)
- Have experience managing operational issues within a complex environment
- Be able to evidence taking responsibility for identifying and addressing operational performance issues
- Have experience working within a PFI environment
- Be experienced in working within complex and interrelated contractual arrangements.
- Insurance claim management (desirable, not essential)
- Have knowledge of quality, environmental and health and safety standards and industry specifications across a multi-environment basis to include education and health facilities where appropriate
- A high degree of interpersonal skills utilising these to build trust and confidence
- Problem solving in complex environments
- Engaging management style in providing advice and guidance to colleagues and other parties on FM issues with an ability to communicate complex issues in an easily understandable and persuasive manner
- Excellent written and presentational skills, including being computer literate with the Microsoft Office suite of programmes

**Whilst also**:

- Being professional in approach, outward looking and confident
- Continuously promoting effective teamwork, shares information widely
- Have effective communication, presentation, and interpersonal skills
- Hold an ability to work to deadlines and prioritise accordingly
- Self-confident and resilient

**In return you will receive**:

- £35,000 - £40,000 starting salary depending on experience (Package to be negotiated at interview)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.