Dental Receptionist/administrator

8 hours ago

St Albans, United Kingdom UK Dental Specialists Full time

_Dental receptionist/administrator ( DENTAL EXPERIENCE IS DESIRABLE )_
**FULL TIME DENTAL RECEPTIONIST REQUIRED- ST ALBANS**

Opportunity Could this be yours?

We are looking for a receptionist with outstanding customer service, someone who is proactive and dynamic; to add to our staff of winners. We are a prestigious award winning private specialist dental practice in St Albans. Dental experience is desirable and would be a huge advantage for this role.

If you are organised, motivated and enthusiastic you could be that person. Previous experience in customer service, marketing or sales would be advantageous. Proven computer skills are essential.

We are a growing practice looking for a good team player who agrees that no job is too big or too small. We offer the gold standard in care and service for each patient. We offer a very competitive salary depending on previous experience.

This position is for up to 4/5 days per week 8.30 - 18.00 (plus 1 allocated day a week you would need to be available to work later if required) The position will involve working 1/2 Saturdays a month depending on the practice and patient’s needs. Our location has free parking, bus routes and train service.

**JOB DESCRIPTION**:
**RESPONSIBILITIES**_: _
- Greet and care for all patients and visitors to the practice in a polite and courteous manner at all times.
- Maintain patient confidentiality and data protection.
- Maintain the record systems of the practice, ensuring patients receive all necessary paper work and all forms are signed and dated correctly and information is up to date.
- Find patient records for each dentist/hygienist/therapist
- Deal with incoming patient referrals and book appropriate appointments for patients in absence of patient care advisor.
- Make courtesy calls
- Send out appointments and reminders to patients.
- Carry out routine house-keeping procedures
- Ensure the practice is always kept in an appropriate condition.
- Promote a professional image of the company at all times and be knowledgeable about the services the practice provides.
- Inform the practice manager about patient comments and complaints
- Ensure all monies are taken for treatment.
- Manage the retail sales of the practice
- Identify own training and development needs (to be discussed within regular reviews)
- Draft letters and reports in accordance with the instructions of dentists at the practice
- Ensure that the practice diary is run effectively.
- Assist with the supervision of any trainee receptionists.
- Deal with the cleaning company when appropriate.
- Carry out administrative duties to ensure effective running of the Practice
- Be aware of all practice policies and procedures to ensure CQC compliance.
- Be fully conversant with all emergency and evacuation procedures.
- Perform such other tasks as are reasonably requested by the Practice Management/Directors

You must be able to provide references on request, one of them from your last employer. A DBS check will be carried out.

Salary is negotiable and competitive depending on experience and qualifications.

Vaccinated against covid-19 is essential

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,500.00 per year

**Benefits**:

- Additional leave
- Employee discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- St Albans AL2 3EA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

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