Current jobs related to Customer Support Specialist - Southampton - Cazoo

  • Remote Customer Support Specialist ...

    2 weeks ago

    Southampton, United Kingdom more. As Full time

    Customer Support Specialist (Technical) - Remote Our client is seeking a dedicated and technically adept Customer Support Specialist to join their thriving team in a fully remote capacity. This role is crucial for providing exceptional technical assistance and first‑line support to users of our client's innovative software products. The ideal candidate...

  • Customer Service Advisor

    5 days ago

    Southampton, United Kingdom Customer Management Resourcing Full time

    Customer Service Advisor - Hedge End (SO30) Free shuttle bus from Southampton central £23,400 per annum + bonus opportunities We’re recruiting for a customer focused individual to join the Customer Support team for our global automotive client on a full time, permanent basis. This role offers genuine career opportunities for someone looking for long...

  • Senior Customer Support Specialist

    2 weeks ago

    Southampton, United Kingdom Cazoo Full time

    **Job Summary**: We're looking for an exceptional Senior Customer Support Specialist to join our fast-growing team at Cazoo, helping to transform the way people buy used cars and making buying a car no different to buying any other product online today. As the Senior Customer Support Specialist, you will have expertise across all Cazoo services and...

  • Specialist Cleaning Operative Cleaning

    1 week ago

    Southampton, United Kingdom Nationwide Specialist Services Full time

    Specialist Cleaning Operative at NSS Group (Cleaning) 40 hours £12.50 per hour £13.75 Overtime No experience necessary, full training will be provided Responsibilities of the role To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as high-level window cleaning, cladding cleaning,...

  • Application Support Specialist

    3 weeks ago

    Southampton, United Kingdom Anson Mccade Careers Full time

    Application Support Specialist Hybrid (Southampton)Open to candidates from operational, logistics, or trade environments with ERP experienceWere hiring an Application Support Specialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used in builders...

  • Senior Customer Advocacy Specialist

    2 weeks ago

    Southampton, United Kingdom Cazoo Full time

    **Job summary**: Reporting into the Customer Support Team Leader, the Senior Customer Advocacy Specialist role is critical to delivering the Cazoo customer strategy. Our Customer Advocacy function sits alongside our Customer Operations team to make sure we offer all our customers the best possible service, even when things go wrong. We embed empathy into our...

  • Customer Services Specialist

    2 weeks ago

    Southampton, United Kingdom Red Funnel Group Full time

    Red Funnel are the Original Isle of Wight Ferry company, with a history spanning over 160 years. Today we're a modern, integrated transport, travel and leisure company, carrying over 3 million passengers every year between the Isle of Wight and Southampton. At this time, we’re looking to strengthen our Customer Services team and our commitment to what we...

  • Account Manager

    17 hours ago

    Southampton, United Kingdom Specialist Sports Full time

    Account Manager - Combat Sports/TrainingAccount Manager - Combat Sports/TrainingACCOUNT MANAGER – Combat Sports & TrainingThe CompanySpecialist Sports Group is a well-established and expanding sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to several performance sports brands including world leading brand adidas....

  • Employee Support Specialist

    2 weeks ago

    Southampton, United Kingdom Benefex Full time

    **The working hour pattern for this role is Monday, Wednesday, Friday 9am-3pm.** Within the team they provide excellent customer service to a wide range of clients on a day to day basis. You will need to be a real people person with a positive attitude to be part of a great team. Previous experience working in a customer service environment would be ideal...

  • Customer Centre Specialist

    2 weeks ago

    Southampton, United Kingdom Igloo Full time

    Cazoo launched its online proposition in December 2019, allowing customers to order a car from the comfort of their own homes and get it delivered to their door in as little as 72 hours. Cazoo Customer Centres allow certain customers to feel even more confidentabout buying a used car online by being able to pop in to talk face to face with our...

Customer Support Specialist

2 weeks ago

Southampton, United Kingdom Cazoo Full time

**Location**:Imperial House Botleigh Grange Office, Southampton SO30 2AF - **Salary**:£23,400 plus great perks and benefits **About Cazoo and our culture**: In just four years, we've transformed the car buying experience in the UK and we're seeking the best talent to help us move forward in our journey. Right now, we are looking for people who want to maximise their impact - for their careers, colleagues and our customers. We're looking for someone who wants to learn with the best, take the initiative and love the challenge of working in a constantly evolving organisation. You will also be driven to make a positive impact on others and want to be part of building a strong community at work. Our aim is to make getting your next car no different to ordering any other product online today, where consumers can simply and seamlessly purchase a car entirely online. **Job Summary**: Being professional, helpful and supportive, ensuring we are exceeding our customers expectations at every opportunity, you'll be helping to make our customers' car dreams come true. **Skills and experience required**: - Positive and enthusiastic customer advisor who has worked in a similar customer service role. - Outstanding customer engagement and communication skills with an eye for detail. - Can own a customer through the entirety of their issue to ensure a smooth resolution. - Able to ask questions and negotiate through various customer situations. - Organised & structured to be able to plan the working day and reprioritise when needed - Able to work under pressure in a fast moving, ever-changing environment - A focus on quality, taking pride in your work and willing to go the extra mile. - Great problem solving and solution focused approach with a "Can do" attitude - Adaptable team player who is passionate about delivering excellent customer service **What you'll get from us**: You'll work in our newly refurbed office in Hedge End, Southampton, boasting a large staff kitchen area with pool tables and table tennis. We have plenty of break out areas and ample free parking; we are also lucky enough to have our own private gym Not only do we offer a competitive salary we also offer a range of benefits including: - Quarterly bonus opportunities - 25 days holiday PLUS an extra day for your birthday - Wellness fund - Have a massage on us - Pension (5% matched) - Staff discount - Cycle to work scheme - Season Ticket Loan - Training and development opportunities - Free on site parking Plus many many more This role is an office based role, full time hours working across Monday-Sunday on a shift pattern/ rota basis. We are operational from 8am-9pm so being able to work during these hours is essential. We know that diverse teams make better teams and we are an equal opportunity employer who values diversity and inclusivity. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status.