Showroom Sales Advisor

**Job reference**

TCC000479

**Date posted**

15/01/2025

**Application closing date**

29/01/2025

**Location**

Godalming

**Salary**

£23,712

**Package**

lots of benefits

**Contractual hours**

38

**Basis**

Full time

**Job category/type**

Retail Showrooms

**Showroom Sales Advisor**:
**Job description**
- Representing The Cotswold Company and performing a variety of customer service tasks, we are looking for a fabulous Showroom Sales Advisor who can build relationships with customers and close sales, working 38 hours per week, which will weekends and bank holidays, on a rota-basis.
- You will be responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs and guiding them to the furnishings that they are going to enjoy and love for many years. You will bring transferable retail customer service skills; it will be amazing if you have worked in the UK furniture and homewares market and will be engaging and highly passionate about our brand, products, and the services we provide.
- Our Sales Advisors bring energy, are self-motivated, have great communication skills and an interest in talking to our customers. You will possess a professional yet personable attitude and able to excel when working individually, towards set objectives and goals, as well as working well as part of our dynamic and ambitious team to meet collective showroom targets.

**What will you be doing in more detail?**

**Main responsibilities with the role will include**:

- Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
- Driving profitable sales through strong product knowledge, effective selling techniques
- Delivering/exceeding all agreed targets and KPIs
- Spotting potential cross selling and upselling opportunities
- Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
- Implementing and ending sales promotions and displays within defined timeframes
- Maintaining the stockroom

**Who are we looking for?**

**Qualifications, Skills and Experience**:

- Love talking to our customers, a genuine interest in people
- A genuine interest in furnishing and design
- Energetic and self-motivated
- A drive to smash targets with proven sales experience
- Exceptional customer service skills gained from being in a previous Customer Service role
- Effective verbal and written communication skills
- Manages challenging situations in a calm and appropriate manner
- Approachable
- Working with kindness and understanding of other people’s needs
- Positive, can-do approach
- Authentic

**Have you heard about our benefits?**
- Up to 33 days holiday per year (inc. Bank Holidays) - pro-rated for part-time colleagues
- Great discounts on our products
- Membership of Perkbox discount platform
- Healthcare
- Cash Plan
- Cycle to work scheme
- Death in service benefit
- Access to Health & Wellbeing guidance and support
- Paid volunteering day each year
- And lots more

**Who are we?**
- 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.
- We live by our company values of
- Happiest together
- Always authentic
- Passion for progress
- Inspiring others
- Constantly caring
- We pride ourselves on the quality of our products and customer experience, powered by our passionate people. We’re growing rapidly and are looking for great people to help us realise our big ambitions. If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you.
- We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team’s wellbeing is our priority, and we pledge to live by our value of ‘Constantly Caring’ by looking after each other, being approachable and attentive to each other’s needs and provide a space where everyone feels safe to ask for help and support and receives kindness and understanding in return._
- Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.