People Services Advisor

2 days ago

Warwick, United Kingdom National Gas Full time

**About The Role**:
**Role - **People Services Advisor
- **Type -** Permanent
- **Location -** Warwick (Hybrid)**National Gas Transmission (NGT) has an exciting and important role in net zero and in leading a fair energy transition for the UK.** We will do this by developing the green gas system of tomorrow, while delivering the natural gas needs of today.We are seeking a People Services Advisor to join our People Services team, to provide support and advice to employees when accessing People Services. This role provides guidance and an escalation point to the People Services Administrators when faced with complex enquiries in order to find solutions through problem solving and collaboration with the broader People team.You will work collaboratively and proactively with the People Business Partners, providing operational support, whilst actively engaging with the broader People team for individual queries and projects, to enable an excellent employee and manager experience.- You will be in an ideal position to identify and propose opportunities for improvement across People Services that will enhance the employee experience and/or realise efficiencies, playing a key role in the future development of our People Services function.-
**About You**:

- Experience of HR Processes and conducting Administration tasks across the Employee Lifecycle, ideally in a HR Shared Services function/team
- Good knowledge of Microsoft Office and experience with software packages
- Excellent communication skills: able to listen, understand and determine customer needs in order to provide appropriate guidance and solutions
- Able to demonstrate a passion for providing excellent customer service and process improvement
- Experience of managing confidential data appropriately and data privacy awareness
- Work collaboratively and contribute within a team, with an ability to work independently
- Possess curiosity and a desire to solve problems within an environment of shifting priorities, requiring resilience

**What You'll Get**:

- Salary up to £33,132
- Bonus based on personal and company performance
- 26 days’ holiday plus statutory holidays - option available to buy extra holiday days
- A pension scheme where we double match your contribution (maximum Company contribution of 12%)
- Life Insurance at 10 x Salary
- Paid expenses for any business travel and accommodation
- A flexible benefit scheme where you can opt into a whole host of lifestyle options
- Access to employee support, care, and assistance helplines

**About Us**:

- National Gas is one organisation, formed of three businesses - National Gas Transmission, National Gas Services and National Gas Metering.We are proud of our role at the heart of Britain's energy system. Our skilled colleagues bring gas to around 23m homes and over 200,000 businesses, including heavy industries and power stations that keep the lights on, all whilst enabling the transition of our network to hydrogen.All with the values of Simplicity, Ownership and Progress, and a shared mission to lead a clean energy future for everyone.We are a flexible working organisation. At National Gas, we are committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Find out more about what we’re doing on our Diversity and Inclusion webpage.-
- #LI-HYBRID

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