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Inbound Sales Advisor
2 weeks ago
**Who we are**
Online Home Retail is the home of Plumbnation.co.uk - established in April 2007 and now one of the leading Suppliers of Plumbing and Heating products in the UK, serving 1000s of customers both within the plumbing trade and general public.
Our people make us who we are. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know. Our plans are ambitious, and we’re looking for people who want to join us for the ride - our growth will be your growth.
**The Role**:
**Hours of Work**
37.5 hours per week, Monday - Friday 10:00am - 6:30pm
**Rate of Pay**
£29,500 per annum increasing to £30,500 after 1 year of service
**Perks of the Job**
- 31 days holiday (including bank holidays) bookable in hours, making it super flexible for you
- The option to buy and sell annual leave to suit your personal needs
- £150 per year Wellbeing Allowance
- Access to our online platform for e-learning resources, hundreds of retail discounts, cycle to work scheme and car scheme
- Fancy a new bathroom? We offer attractive staff discount to you and your family
- Of course, we offer all the good stuff like life assurance, pension scheme, training, and free onsite parking
- Free fruit onsite for employees, delivered weekly
**Onto the nitty gritty**
- Answering inbound calls in a busy call centre environment and assisting customers with their inquiries.
- Identifying sales opportunities and converting them into successful sales.
- Providing exceptional customer service and maintaining a positive customer experience.
**We'd like to meet someone with**
- Previous experience in a telesales role (preferred but not essential).
- Excellent communication and listening skills.
- A confident and persuasive approach to sales.
- Self-motivated with a drive to achieve and exceed targets.
- Ability to work in a fast-paced environment and handle objections effectively.
- Knowledge of bathroom, plumbing and heating products is preferable but not essential.
**If this sounds like you, please apply**
**Job Types**: Full-time, Permanent
Pay: £29,500.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
