Digital and Communications Officer

**We're looking for a Digital and Communications Officer. Interested?**

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for

**The team...**

Learning and Skills are a dynamic team within the Education, Schools and Inclusion service. We deliver learning opportunities to the most vulnerable residents in Gateshead, provide apprenticeships to over 400 businesses, and create project opportunities through external funding to help move people nearer to the labour market.

Gateshead Council Learning and Skills work for the most vulnerable residents to raise aspirations and improve social mobility through outstanding teaching practices that cultivates aspiration and ambition. We contribute to making Gateshead a fairer and more resilient economy; a place for everyone to thrive and have an opportunity to realise their full potential in learning, work or positive health and well-being.

**About the role...**

As a Digital and Communication Officer, you'll support the development and delivery of communication and engagement activity that underpins the Council's strategic priorities and Learning and Skills strategy. You'll be involved in planning and executing marketing and PR campaigns, managing social media content, and using data and insight to create engaging communications that resonate with our audiences.

You'll work as part of the Learning and Skills team, collaborating with colleagues across services and building strong relationships with key partners to improve outcomes for local people. Your role will include supporting the delivery of a full PR and marketing service, including reputation management and service and social marketing.

You'll also be responsible for:
Updating our websites weekly with our latest course offerings.

Managing and maintaining our Customer Relationship Management (CRM) system to ensure accurate and up-to-date records.

Creating engaging videos that showcase our six service areas and over 100 courses to encourage resident enrolment.

Producing regular good news stories to be shared across our social media platforms.

Compiling and distributing our internal monthly newsletter to keep staff informed and engaged.

Coordinating our events calendar, including the planning and delivery of three large-scale events annually.

Organising and supporting our learner enrichment sessions, typically twelve per year, to enhance the learner experience.

Designing digital and printed materials to support the work of our teams and promote our services effectively.

We're looking for someone with experience in PR, marketing and digital media who can create compelling content, manage multiple tasks, and deliver projects on time. You'll need excellent communication skills, a creative mindset, and the ability to work effectively in a fast-paced environment.

You should have a relevant degree or professional qualification, or equivalent experience, along with good literacy, numeracy, and IT skills. A positive approach to self-development and a flexible, team-oriented attitude are essential.

We believe in developing our team to be the best we can be. In addition to our corporate induction, you will have opportunities to develop your career further with full access to training, e-learning and regular staff development days.

**A bit about Gateshead Council...**

Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.

**What's in it for you? Well, there's so much on offer and here's just a few of the highlights**
- You'll be paid a competitive salary £36,363 - £39,152 per annum.
- We'll help you save for your future with an outstanding employer contribution to your pension.
- You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
- We offer hybrid working arrangements to ensure a positive work life balance.
- A robust Workforce