Customer Team Leader

1 week ago


Banbury, United Kingdom Pertemps Network Group Full time

**Job Description**:
Do you have experience as a Customer Service Team Leader or Supervisor?
Have you worked in an office based Customer Service environment?
Have you dealt with order processing?
If so, we have the prefect role for you...

**We are looking for a Customer Service Team Leader for our highly successful client in Banbury.**

As the Customer Service Team Leader, you will manage a small team of Advisors while offering support in their day to day workload

You will ensure all customer enquiries are dealt with in an accurate and timely manner.

**Responsibilities -**
- Day to day management / leading / supervising an office based customer service team- Delegating tasks and ensuring the team are performing to the best of their ability- Leading by example in all you do- Order processing including inputting and liaison with the Despatch team- Dealing with telephone enquiries and providing excellent customer service-
- Processing customer payments accurately- General office administration**Keys skills needed -**
- You will have previously worked in a Customer Service Team Leader / Supervisor role within an office or call centre environment-
- You will be used to working to set KPIs and be able to delegate tasks but also offer support and guidance-
- You will have a 'can do' attitude, excellent telephone skills and be able to work in a busy and varied environmentThis role would really suit someone looking for a real chance of career progression and growth.
Full time / permanent. Working from our clients Banbury based offices.

If you are looking for a new Customer Service Team Leader role, why wait... APPLY NOW



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