Admin Team Leader

2 weeks ago


Birmingham, United Kingdom Lynx Employment Services Ltd Full time

Lynx Employment Services are a professional recruitment company based in Sheffield. Established in 2001, we have provided temporary and permanent staff to many different public and private companies.

We are recruiting on behalf of our client, who is looking for a Admin Team Leader to join their team for an ongoing contract.

Role Purpose:
Responsible for managing the administrative function at Property Services, providing an excellent customer service and contributing to the successful development of the business.

Management and organisation of the Business Support administrative team to provide a first line service to process and handle repair enquiries and requests and queries from customers. To provide an administrative support function for partners/suppliers and Property Services staff to ensure successful delivery of a comprehensive property maintenance service.

Role responsibilities:

- Organise and supervise the administrative team to ensure they are meeting the service levels required to internal and external customers, staff, partners and colleagues. Take corrective action as necessary.
- To ensure the administration team documents and outputs are timely and accurate.
- To assist with the delivery of the administrative tasks of the team as required.

Ensure the effective prioritisation of work which balances the needs of customers and the expectations of the Organisation.
- Maintain a professional environment and develop customer relationships in order to facilitate income generation. Manage the team to ensure all team members work effectively on an individual and team basis, in accordance with corporate and local policies.
- Participate effectively in team meetings, working groups and other Organisational meetings as required, with a view to ensuring personal and organisational continuous improvement.
- Produce performance data and management information as required.
- To maintain, challenge and improve internal processes and ensure these are adhered to in the team.
- Support the development of systems and processes in the business.
- Any other appropriate duties as and when required

Education/Qualifications:
**Experience**:

- Experience of working in a busy office, including management of an administrative or operational function.
- Experience of supervising others
- Experience of working in a customer facing environment
- Experience of producing performance, statistical or financial information

**Special conditions: The post holder will be required to participate in the AdminTeam rota which operates across business working hours Monday to Thursday, 8am to 5pm and Friday 8am to 4pm.**

**If you are interested in this role, please click APPLY NOW or contact Lauren on
0114 2812946
**Job Types**: Full-time, Temporary contract
Contract length: 3-4 months

**Salary**: £11.00-£11.75 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience in a team leader position?

Reference ID: 377755


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