Recovery Specialist

2 weeks ago

Exeter, United Kingdom RAC Full time

About The Role
As an RAC Recovery Specialist, you will be on the front-line in all kinds of The Great British Weather looking after our members whose vehicles cannot be repaired at the roadside.You will be their knight in reflective orange armour
Each recovery you attend will have it's own backstory and you need to be prepared to handle a wide range of emotions when you arrive on the scene.It will be down to you to understand the situation and reassure our customers that you are there to take careof them.
It can be a tough gig, sometimes you will be working unsocial hours in poor weather conditions - but you will be able to work calmly under pressure and see the job through proudly representing RAC #orangeheroes.
Who are we looking for?- Naturally, you will get a real kick out of helping people and have a passion for dealing with a variety of people and taking control of the situation in a professional and sensitive manner.
- You are happy working efficiently on your own with the support of the RAC behind you, with a flexible approach to meet the needs of our business and ultimately our members.
- A logical thinker who enjoys problem solving and can focus on the task at hand under potentially dangerous conditions.
- Great situational awareness, ensuring the safety of self and members, to minimize risk of accident or injury.
- You will have excellent vehicle handling skills and a fan of driving in all conditions
- You’ll have a full driving category C driving licence (HGV 2) as a minimum, along with a Driver CPC (Certificate of Professional Competence) qualification, and your digital drivers/tachograph card.
- You embrace new vehicle technology and are not adverse to using modern computerised equipment, as well as the traditional favourites
What can we give you in return?
- We offer a highly competitive salary with additional benefits including pension, life cover, a generous holiday entitlement, breakdown cover for you and your household and access to a comprehensive Flexible Benefits Scheme (which you can tailor to suityour lifestyle).
- Not only will you have a comprehensive induction, but you’ll also have access to the latest vehicle technology, along with support from technical experts based in out head office.
- The opportunity to develop your career further into different areas of our growing business.
- All weather, purpose made #orangeheroes roadside workwear (no cape attached)
At the RAC, the Roadside is at the very heart of our business, as our dedicated Patrols deliver an exceptional and much-needed service to members nationwide.While we may be in unprecedented times at the moment, we’re continuing to provide this type of essentialservice across all divisions. This means that it’s business as usual here at the RAC.
Start your journey with us now and apply.
orangeheroes

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