Customer Assistant

3 days ago

Doncaster, United Kingdom Vue Full time

**THE TRAILER - THE ROLE**

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue.

**ACT 1 - WHAT YOU’LL BE DOING**

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

**ACT 2 - WHAT YOU’LL NEED**

You’ll need confidence, flexibility and enjoy working in a busy target driven environment where no 2 days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

**THE FINALE - WHY YOU’LL WANT IT**

Great training, a fun environment, as many free films as you want to watch for free for you and three friends, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

**THE CREDITS - ADDITIONAL INFORMATION**

Peak times for us are Friday to Sunday and plus school holidays and we are able to offer additional hours during these busy periods.

The contracts we offer are 4 hour contracts but are dependent on releases. Around peak weeks and releases we can offer more shifts and hours. We are heading into a peak summer with blockbuster releases; Little Mermaid, Fast X, Elementals, Mission Impossible, Spiderman: Across the Spiderverse, The Flash, Barbie, Haunted Mansion and more.

We expect of over 18's some close availability, shifts that finish between 11pm-3am on as many days as possible. Our general opening hours and shifts that can fall between are 8am-3am (generally earlier than 3am however). Under 18s are not allowed to work past 11pm.

The contracts we offer are 4 hour contracts but are dependent on releases. Around peak weeks and releases we can offer more shifts and hours. We are heading into a peak summer with blockbuster releases; Little Mermaid, Fast X, Elementals, Mission Impossible, Spiderman: Across the Spiderverse, The Flash, Barbie, Haunted Mansion and more.

We are looking for staff that are over 18 to be able to complete closing shifts, these shifts finish from 11pm and 3am (but average is around 1:30-2am at the latest)

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