Medical Secretary- Ophthalmology

To provide comprehensive, efficient and confidential secretary service to Consultants, medical staff and their teams. The post holder will work for an extremely busy Consultant and their team, providing support and cover to team members as requires.

Provide effective input into the work of the Trust, to support the achievement of our vision and values.

An exciting opportunity has arisen for a Medical Secretary to join the Ophthalmology department at Northampton General Hospital.

We are a very busy and friendly team and are looking to engage an experienced Medical Secretary with sound secretarial and excellent typing and interpersonal skills to take on this busy and varied post.

The successful applicant will become an integral part of an efficient team providing secretarial support to consultants within the Department.

A sound knowledge of medical terminology and experience in the use of hospital based IT systems would be an advantage as well as an understanding of patient pathways.

Excellent organisation and diary management skills are essential for this post.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Responsible for prioritising own workload and working independently within service needs.

Receive and take relevant action on telephone calls and other enquiries from key contacts, dealing with internal and external sources to resolve any problems, queries or complaints, making appointments and arranging visits and meetings where appropriate.

Deal with patients, relatives and other professionals that attend the office to resolve any problems, queries, complaints or requests for appointments.

Maintain confidentiality at all times.

Maintain diaries, assist in scheduling consultant workload and communicate with other relevant parties concerning the planning and re-scheduling of work as necessary.

Advise junior medical staff to attend clinical commitments as necessary.

Accurate typing of audio-based dictation as required, e.g. clinical letters, discharge summaries and reports, ward rounds, operation notes, theatre lists and general correspondence ensuring these are typed promptly and information disseminated within the appropriate time frame and in line with required standards.

Open post and prioritise for Consultant, dealing with matters not requiring the Consultants attention.

Provide a general administrative service including photocopying, filing, faxing and other office routines.

Compile and review office protocols, modifying working practices where necessary, ensuring that protocols are up to date and contain all the relevant procedures to support any relief medical secretaries, clerical staff and new staff who may be required to support the office.

Make sure all investigations and test results are checked by the Consultant, or an appropriate member of his/her team. Bring all known abnormal or urgent results are brought to the attention of the Consultant, or an appropriate member of his/her team.

All patients’ notes to be correctly completed with the patient details and accurate copies of investigative reports and correspondence are filed in medical records case notes, following laid down guidelines.

To use the computerised patient management system (CAMIS) regarding identification of out-patient, in-patient and waiting list data. Responsible for adding patients to waiting list in line with Trust Waiting List Policy and Procedures. Ensure all clinical coding is accurately completed.

To use the computerised patient management System (CAMIS) to accurately record personal confidential data from patients or their representatives.

Responsible for managing the inpatient waiting list and arranging dates for patients procedures in line with the PTL, liaising with the consultant when doing so. Adding the patients’ information and procedure date to CAMIS as well as various other internal systems ensuring that all information is accurate and up to date.

Communicate with other