Discharge Facilitator

Join Our Team as a Discharge Facilitator
We are looking for a dedicated and compassionate Discharge Facilitator to join our team at WICU & the Seacole Community Hospital. In this new, key role, you will be responsible for coordinating and overseeing the discharge process for our most complex patients, ensuring safe, timely, and seamless transitions from our community hospital to home or other care settings.
As a key point of contact for patients, families, and multidisciplinary teams, you will use your clinical experience and expertise to facilitate clear communication, support complex discharges, and collaborate with a variety of professionals including health, social care, and voluntary sector colleagues. You will work to enhance patient experience, improve continuity of care, and ensure that discharge planning is carried out in line with best practices and national guidelines.
We are looking for
An individual with a professional registration (for example NMC, HCPC) with significant experience of complex discharge management
An individual with a vision to improve the experience that our service users have of going home
A capable practitioner who can work clinically, travel between sites and attend meetings essential for flow and discharge planning
An excellent communicator and patient advocate who can work with service users, their families, carers, MDT and MK System Partners
The Discharge Facilitator uses clinical expertise to enhance patient care and support families, carers, and healthcare professionals in ensuring safe discharge planning. This role acts as the central point of contact for coordinating and managing the discharge process for patients across WICU and Seacole.
The Discharge Facilitator’s main goals are to reduce unnecessarily long hospital stays and improve patient experience, ensuring continuity of care by serving as the single point of contact for complex discharges, whenever possible, and providing clear communication with patients, families, and carers.
The Discharge Facilitator will need to provide assessments and set individualised goals that are essential for getting people home. The practitioner is expected to carry out any relevant clinical duties with competence and expertise working flexibly across the Seacole Community Hospital and WICU settings.
There’s a place for you at CNWL.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
Be the key point of contact for arranging a patients discharge and overseeing the coordination of the discharge process.
- To ensure communication is clear and carried out in a way that consistently displays professionalism at all times to ensure effective working relationships with colleagues, clients/patients and other professionals/agencies.

Direct liaison with the NHS Continuing Health Care Assessment team and contribution to CHC assessments and DST meetings.
Direct liaison with the Housing team(s) to ensure timely management of discharge for those who are homeless and in need of a duty to refer and housing input.
Overseeing the booking of transport, referrals and other services that are needed for getting people home.
Provide a presence and support across WICU and Seacole to facilitate safe and timely discharges from the hospital including attendance at board rounds to partake in setting Provisional/ Planned Date of Discharge and identify and resolve any barriers to achieving Planned Date of Discharge.
To report daily into the WICU, Seacole and Home 1 st Unplanned Care management updates on patients discharges.
Provide Information and support to patients, families and staff in relation to complex patients discharge from initial contact to 72 hours post discharge
Lead and/or participate in MDT meetings, discharge planning/professional and best interest meetings to support patient discharge
Work alongside the other members of the teams to promote WICU and Seacole’s role in discharge planning. This involves educating and empowering other professionals to be involved in discharge planning.
Work with the MDT to implement discharge requirements for each patient on admission to the ward and ensure early referrals.
Recording all information regarding the patient in the electronic patient