Senior Commercial Account Handler

1 week ago

Liverpool, United Kingdom St Giles Full time

Job Advert

**The Role**:
This role requires an individual who is knowledgeable, proactive, and possesses excellent communication skills. As a Senior Account Handler, you will be responsible for managing and expanding a portfolio of business, as well as providing support to account managers and executives.

**Responsibilities**:

- Maintain and extend knowledge of Insurance products to include Property Owners, Various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, Shop Packages
- Dealing with individual small business clients as well as large-sized and technical portfolios, with an overall book of premiums above £3,000,000
- Dealing with a book of renewals above 800 policies
- Develop and sustain effective working relationships with customers, ensuring complete customer satisfaction as is reasonably possible
- Building and maintaining relationships with insurers
- Produce correspondence to required timeframes and quality standards
- Issuing and processing new business documents, mid-term adjustments, cancellations and renewals
- Generating and providing new business quotations to grow the account profitably and re-broking of existing renewals
- Face-to-face client meetings occasionally both inside and outside the office
- Keeping accurate paper and computer records always and filing in the agreed manner

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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