Commercial Manager

At
Places Leisure
, part of the Places for People family, we believe in hiring people, not numbers . If you're passionate about making a difference, we'd love to hear from you. Experience and track record matter, but what truly sets you apart is living our
People Promises
:

• Doing the right thing – acting with integrity and care.
• Being enthusiastic and motivated to grow – bringing energy and a drive to improve.
• Believing in community spirit – fostering connections and inclusivity.
• Showing respect – valuing colleagues, customers, and the wider community.
• Enjoying your work – creating positive experiences every day.

As the UK's leading Social Enterprise , we're dedicated to building inclusive, thriving communities for both our customers and colleagues. Whether you're supporting fitness, wellbeing, or leisure activities, you'll be part of a team that cares about people first.

So, what are you waiting for?
Join a community that cares about you
More About Your Role
As our Commercial Manager in this role, you will take ownership of commercial performance by analysing data, reporting insights, and ensuring revenue and profitability targets are met. You will lead pricing activity across the business, developing data-driven strategies and managing reviews to keep us competitive. You'll work collaboratively across Finance, Marketing, IT, Product and Commercial teams to align plans, support campaigns, and assess the viability of new products. Using customer insight, you'll make balanced commercial decisions that strengthen value, engagement and retention. You'll also develop clear reporting, use digital tools to understand behaviour, and provide timely analysis that supports wider teams. Finally, you will drive continuous improvement by refining processes, shaping pricing and revenue models, and presenting insight that influences decision-making across the organisation.

Essential Criteria

• Experience in commercial, analytical or financial roles, managing large budgets, forecasting and revenue performance.
• High numeracy and financial literacy, including budgeting, P&L and performance reporting.
• Commercially focused with a track record of improving yield, efficiency and overall value.
• Background in customer-facing, multi-site or membership-based organisations.
• Skilled in pricing strategy, yield models or commercial optimisation.

More About You
You bring strong commercial and analytical experience, managing significant budgets, forecasting, and revenue performance across large or multi-site operations. You're highly numerate, able to interpret complex data, and confident turning insight into clear commercial actions. You have experience with pricing strategies, yield models, and optimisation, supported by advanced Excel and data-visualisation skills. You communicate complex information simply, work well across teams, and stay organised in fast-moving environments. Ideally, you also have experience evaluating new products, working with membership or subscription-based models, and using customer or digital journey analytics. A familiarity with CRM, ERP or financial planning systems and an interest in health and wellbeing would further strengthen your fit.

Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – 33 days annual leave (including bank holidays) with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces
- We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident
- We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent
– Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn't allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.