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Maintenance Support Co- Ordinator

2 weeks ago

Chester, Cheshire, United Kingdom Muir Group Housing Association Full time £25,000 - £30,000 per year

Maintenance Support Co- Ordinator

£27,540 per annum

Chester

Permanent, Full time – 35 hours per week

About You

Do you have the drive to make a difference by living our values every day to help us ensure we keep residents safe in their homes? It's an exciting time to join us.

With experience in a similar role, you'll be great with data processing and be a great communicator.

You'll assist our team with…

  • Providing effective administrative support to the Maintenance and Assets teams.
  • Dealing with incoming queries from various sources.
  • Assisting officers within the team to ensure delivery of a customer focused service within target timescales and Muir's service standard.
  • Liaising with stakeholders and residents to track repairs and keep accurate records of all correspondence.
  • Administration of Responsive Repairs, Emergency follow on works, Void Properties, Compliance, Planned and Cyclical Contract Management, Vehicle fleet management and process works order invoices.
  • Assisting in the administration of individual projects and to monitor progress of contracts within the Association's approved maintenance programmes. Report on deviations or problems associated with any contract in operation.
  • Assisting in the administration of Lightfoot Street maintenance.
  • Maintaining effective data management systems, policies, processes and programmes.

You will be comfortable working with colleagues across our business, in an environment focused on continuous improvement, value for money, learning and innovation. You will support the Asset Management Team to enhance service delivery and customer experience.

You'll need to submit a CV and supporting statement telling us about you and why you're right for the job.

The closing date for applications is 9th December at 5.00pm

Benefits

Here are just some of the reasons we think you would enjoy a Career at Muir...

  • We offer a great salary and benefits
  • We are serious about health and wellbeing
  • We are committed to living our values every day
  • We are committed to Equality, Diversity & Inclusion
  • We offer a strong work/life balance, including hybrid working
  • We are committed to high colleague engagement

Just a quick note before you apply — we'd love to hear your own thoughts and experiences, so please don't use AI tools to write your application. It's important to us that we get a real sense of you and what you would bring to the role.