Digital Engagement Lead
3 days ago
Salary
Circa £65,000 per annum
Contract type
Fixed Term
Location
Great Abington, Cambridge CB21 6AD (Agile; approximately 2 days a week from our office)
Published
in an hour
This is a fixed term, 18-months, full time vacancy.
The Vacancy
The Digital Lead is the operational backbone of the Digital team, responsible for ensuring the smooth, day-to-day running of all digital functions. This role is a key partner to the Head of Digital, freeing them to focus on strategy, vision, digital transformation and high-level stakeholder engagement.
The Digital Lead will be the primary line manager for the digital managers (web, social media and digital campaigns & email), focusing on workload management, resource allocation, and supporting the development of a high-performing culture. While providing support and a delivery mindset for the broader Digital Transformation Programme (DDT), the Digital Lead's core focus is on maintaining a sustainable workload, effective planning, and managing the team's operational goals and wellbeing.
Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering
This is an 18-month fixed term contract.
MAIN DUTIES & RESPONSIBILITIES:
Operational Management & Team Leadership
- Line Management and People Development: Serve as the primary line manager for the digital managers of web, digital campaigns & email and social media, overseeing day-to-day operations and team performance. Conduct regular check-ins, performance reviews, and support individual development plans, iterating and embedding the "Digital Wavemakers Manifesto" and team development approach.
- Demand & Workload Management: Actively manage the team's workload and capacity. Implement and maintain processes for demand management and effective planning to ensure the team can deliver its goals sustainably.
- Resource Planning: Ensure resources are allocated effectively across the team's goals, from daily operations to specific projects.
- Team Culture: Foster a positive, collaborative, and high-performing team culture. Monitor team health and morale using surveys and qualitative feedback, ensuring the team is well-supported and motivated.
Goal & Objective Delivery
- Operational Goal Delivery: Drive the delivery of the Digital team's operational goals and objectives for the fiscal year. This includes ensuring all goals related to digital purpose, principles, and team objectives are met, as per the established department plan.
- DDT Programme Support: While not a core part of the role, the Digital Lead will provide operational support to the Head of Digital and the broader digital transformation programme. This includes ensuring the Digital team's resources and deliverables (e.g. website development, cyber security, Salesforce embedding) are planned effectively to support the DDT's success, without taking on direct project management responsibility for them.
Planning & Reporting
- Operational Planning: Support the Head of Digital with the development of the team's operational plans, including learning and development initiatives, and the Digital Acceleration Training Programme.
- Performance Monitoring: Track and report on key departmental metrics, such as learning programme participation rates and team satisfaction, to the Head of Digital. Ensure all departmental objectives and goals are on track.
WHAT WE ARE LOOKING FOR:
- Extensive experience in an operational management role within a digital or technology team.
- Proven ability to Line Manage and mentor a team, with a focus on people development and wellbeing.
- Strong skills in workload and demand management, with a track record of building sustainable and effective operational processes.
- Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.
- Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.
- Strategic thinker with the ability to translate organisational goals into impactful digital
- Proactive, results-oriented, and passionate about using digital platforms to drive positive impact.
The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The Charity
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer's Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
The Benefits
It is important to offer a range of benefits which are designed to meet both the organisational and individual needs, are market competitive and designed to attract and retain employees.
Holiday entitlement
Healthcare
Sick pay
Pension
Cycle to work scheme
Family friendly policies
Learning & development
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