Post-Sales Solutions Engineer

About us
Climate X is a purpose-driven technology company, backed by GV (Google Ventures), Western Technologies (early investors in Meta, Google, Palantir), Commerz Ventures, Pale Blue Dot, Deloitte, and other world-class investors. We're a wonderfully diverse, growing team with physical offices in London and New York City.

Demand for Climate X is growing fast, and we need to build our team You'll be at the front of a nascent industry, working as part of a fantastic and diverse team, doing things that you can be proud of. We're excited to have the opportunity to speak with you during this process.

Our mission
To deepen the understanding of our changing planet and inspire meaningful action.

What we do

• We're helping the world become more resilient to the impacts of physical climate risks (including floods, fires, storms and more). In doing so, we help drive positive global impact aligned to many of the UN's Sustainable Development Goals (SDG's).
• Our team builds cutting-edge, peer-reviewed science (incorporating climate projections, remote sensing data) and translates that into financial impacts (to the value of assets or business disruption linked to failure of critical infrastructure) that our customers in the financial services industry use to identify, manage and mitigate those risks.
• Climate X's customers include the world's largest banks, asset managers and insurance companies including CBRE, Standard Chartered, Virgin Money and Federated Hermes, as well as a partnership ecosystem that includes Deloitte, Capgemini and AWS. Combined, they manage over $6.5 trillion of assets.
• Customers choose us thanks to our ecosystem of products that help solve real human problems and drive tangible business benefits. They love our customer-centric mindset, as well as our pace of innovation in the market.

Start:
ASAP

Contract duration:
3 months

IR35:
Inside

Location:
3 days per week in London office (Borough)

Daily rate:
£300-350pd

THE IMPACT YOU'LL OWN

• You will play a pivotal role in ensuring the satisfaction and success of our financial and real estate customers
• Perform data analysis to inform product maintenance and development efforts, contributing to the overall improvement of our products and services
• Responsibility for maintaining our library of content and documentation, ensuring information is up-to-date, easy to understand, and easy to use

Key Responsibilities:

• Sales Proposal & Documentation Collaboration: Prepare and contribute to technical sections of sales proposals, including RFPs, ensuring accuracy and alignment with customer needs.
• Customer Onboarding & Implementation: Be part of customer onboarding, success measure definition and management of the technical implementation, ensuring smooth deployment and integration.
• Ongoing Technical Support & Troubleshooting: Provide continuous support, addressing technical issues post-implementation to ensure customer satisfaction.

ESSENTIAL SKILLS

• Strong working knowledge of APIs, Python, and SQL, with the ability to manipulate large and complex datasets. (Experience with geospatial data, GIS technologies, and risk analytics is highly desirable.)
• Demonstrated ability to handle messy, high-volume data in real-world customer scenarios, particularly for financial services use cases.
• Comfortable working in a fast-paced, start-up environment with limited structure. Proactive, resourceful, and able to take ownership of technical workstreams with minimal oversight.

DESIRABLE SKILLS

• Ability to exercise excellent time management and meet multiple deadlines.
• A passion for learning about climate change.
• Understanding of, and interest in, the current climate change landscape and future trends.
• Experience working at a B2B SaaS company.
• Experience with CRM platforms and Project management/issue tracking tools (e.g. Jira).

EQUAL OPPORTUNITIES
Climate X are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees and welcome applications from individuals of all backgrounds.