Office Manager

Office Manager (with HR Experience)

About the Business & Role

We're looking for an experienced and proactive Office Manager with a strong HR background to join our team. We are a forward-thinking and ambitious law firm in Lancashire, with a clear vision for growth and expansion, soon to become a multi-site firm. We are committed to fostering a strong training and development culture, offering clear progression routes for our team, and providing a supportive, people-focused environment.

Our team is dedicated to delivering exceptional service to our clients while continuously improving our operations and investing in our people. With competitive benefits, a collaborative atmosphere, and a focus on professional excellence, we are poised for significant growth and success in the legal sector.

This is a varied and hands-on role, responsible for ensuring the smooth running of the office while supporting our people through effective HR coordination and administration. A large part of the role is to lead our Legal Support Team, ensuring efficient handling of reception, client enquiries, client onboarding and all administrative processes that support the business. You will play a key role in maintaining a professional, supportive, and well-organised working environment—helping our team deliver exceptional service to our clients and achieve our keen growth plans.

Key Responsibilities

Office Management

• Oversee the day-to-day running of the office, ensuring a professional and efficient working environment.
• Manage office supplies, maintenance, and relationships with external suppliers.
• Coordinate health and safety compliance, including risk assessments and first aid/fire safety arrangements.
• Work with Systems & Tech Support to maintain and coordinate equipment as needed.
• Organise internal meetings, staff events, and firmwide communications.

Human Resources

• Act as the first point of contact for HR queries, providing guidance on policies and procedures.
• Manage recruitment processes including advertising, shortlisting, arranging interviews, and onboarding.
• Manage induction process for new recruits.
• Maintain accurate HR records, including contracts, absence tracking, and personnel files using our employee portal.
• Support performance management, appraisals, and training and development initiatives.
• Coordinate payroll information, holiday records, and employee benefits administration.
• Ensure compliance with employment law and firm policies, escalating issues through the correct channels when appropriate.
• Promote staff wellbeing and engagement initiatives across the firm.

Finance and Operations Support

• Lead our Legal Support Team, ensuring efficient handling of reception, client enquiries, client onboarding and all administrative processes.
• Assist with basic financial administration such as invoice approvals.
• Monitor debt levels for each department.
• Support management with operational reporting and firmwide projects.
• Lead our Legal Support Team, ensuring efficient handling of reception, client enquiries, client onboarding and all administrative processes.

About You

• Proven experience in an Office Manager, Practice Manager, or Senior Administrator role—ideally within a professional services or legal environment.
• Strong understanding of HR processes and employment law.
• Excellent organisational skills and attention to detail.
• A proactive and approachable team player who can manage multiple priorities.
• Confident communicator with strong interpersonal skills.
• High degree of discretion and confidentiality.
• Competent in Microsoft Office (Word, Excel, Outlook) and HR systems.

Desirable Qualifications

Previous experience working in a law firm or similar regulated environment.

What We Offer

• Be part of a growing team of ambitious professionals.
• A supportive and people-focused environment.
• Strong training and development culture.
• Clear role and progression routes.
• Competitive salary.
• 25 days holiday plus bank holidays.
• Pension scheme and other staff benefits.
• Free parking.

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person