Dispensing Optician Practice Manager

Join Underwood Eyecare's prestigious independent practice where your expertise shapes exceptional client experiences in luxury eyecare.

What's in it for you?

Dispensing Optician Practice Manager Vacancy - Underwood Eyecare, Ferndown

At Underwood Eyecare, we pride ourselves on delivering exceptional eye care and the highest standard of customer service. We are an independent, luxury opticians offering exclusive, tailored eye care solutions in a stylish and contemporary setting. Our team is committed to providing personalised and cutting-edge optical services, combining expertise with elegance and innovation.

You will also receive:

• Work in a prestigious, high-end independent practice with a loyal clientele
• Competitive salary and performance-based incentives
• Ongoing training and development opportunities
• Access to a wide range of premium eyewear brands and advanced technology
• A supportive and collaborative work environment where your contribution is valued

About the Role:

Job Title: Dispensing Optician Practice Manager – Full Time

Location: Ferndown, Dorset

Role Overview:

We are looking for a talented, professional, and passionate Dispensing Optician Practice Manager to lead our Ferndown practice. This is a unique opportunity to take ownership of a thriving clinic where your expertise and leadership are truly valued. You will have the chance to work with premium eyewear brands, state-of-the-art technology, and a dedicated team who share your commitment to exceptional care.

As a Dispensing Optician Practice Manager, you will play a pivotal role in creating a memorable experience for our clients while overseeing the daily operations of the practice. You will lead and support the team to deliver bespoke eyewear solutions, offer expert advice on lens selection and frame fitting, and ensure the highest standards of clinical and customer care.

This role is full-time, including Saturdays.

Key Responsibilities:

• Provide exceptional dispensing services, advising clients on frame selection, lenses, and styling to meet their individual needs
• Work closely with patients to understand their lifestyle and vision requirements, ensuring they receive tailored optical solutions
• Maintain a high level of product knowledge, staying up-to-date with the latest trends in eyewear and optical technology
• Provide ongoing aftercare and adjustments to ensure clients' eyewear remains in perfect condition
• Lead and support the practice team, ensuring the smooth running of the practice and delivering consistently high standards across all areas
• Oversee daily operations, including workflow management, customer service standards, and general practice excellence
• Foster a positive, collaborative, and professional working environment

What We Are Looking For:

• GOC-registered Dispensing Optician
• Previous experience in a high-end, luxury optical environment (preferred but not essential)
• Strong communication and customer service skills, with a passion for exceeding client expectations
• A keen eye for detail and an interest in fashion, with the ability to offer personalised styling advice
• A supportive leader with a positive attitude and the ability to motivate and develop a close-knit team
• Ability to stay calm under pressure, manage multiple priorities, and take initiative in a fast-paced environment
• Availability to work full-time, including Saturdays

If you are a skilled and passionate Dispensing Optician ready to step into a leadership role and work in a luxurious setting, we would love to hear from you. Apply now and be a part of our growing family at Underwood Eyecare.

What's Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - Max: GBP £37,000.00 Salary - Min: GBP £30,000.00