Dispenser

Advert – Dispenser – part time – approx 15 hours

Doctors Lane Surgery in Aldbrough St John, North Yorkshire, are looking to recruit a qualified dispenser to join our team. We are a friendly, rural surgery in a purpose built family medical centre in a beautiful setting. We serve circa 3200 patients, and are situated between Richmond and Darlington - dispensing to almost all of our practice population.

The successful candidate must have an NVQ II in dispensary/pharmacy skills or equivalent, have excellent communication skills, computer skills, adapt to change and be a good team player.

The hours and days of work are negotiable, and will be mutually agreed with the successful candidate, however the ability to work flexibly, and availability for holiday cover is essential.

Please contact Emma Reah, Practice Manager, for an informal discussion on

Closing date: 10th January. We reserve the right to close this vacancy early if we receive applications from suitable candidates before the advertised closing date.

DOCTORS LANE SURGERY

ALDBROUGH ST JOHN

JOB DESCRIPTION

Job Title: Dispenser

Grade: Salary dependent upon experience (up to a maximum of £13.41/hr)

Location: Doctors Lane Surgery, Aldbrough St John, Richmond, North Yorkshire, DL11 7TH

Reports to: Practice Manager and Partners

Accountable to: Practice Manager

Key Relationships:

Internal: General Practitioners

Practice Manager

Dispensers

All other members of the Practice Team

External: District Nurses

Secondary Care Colleagues

Job Summary

The post holder will work within the Dispensary covering all duties required of a busy rural dispensing surgery.

Principal Duties and areas of Responsibility

• To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, about the item, about the dose or labelling instructions to check with the authorising doctor or duty doctor.
• To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
• To ensure that all monies received or handled on behalf of the Practice are appropriately stored and a record kept of all financial transactions
• To endorse all prescription forms as appropriate
• To promptly forward all invoices and correspondence to the Practice Manager where appropriate according to the practice policy
• To operate an efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
• Carry out/assist with dispensary audits
• To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions
• To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and in good working order
• To take prompt action in response to any drug alert bulletins/CAS alerts that may be received
• To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook
• To maintain full and accurate records of all dispensing transactions incorporating the use of System One when appropriate
• To undertake any necessary work that may be required and appropriate to maintain a high standard and efficient dispensing service
• To monitor and action tasks associated with online requests
• Attend and participate in practice meetings
• Any other delegated duties considered appropriate to the post

Other Responsibilities within the Organisation

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feeling priorities and rights.

Personal / Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the Practice and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
• Work effectively with individuals in other agencies to meet patients' needs.
• Effectively manage own time, workload and resources.

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Job Types: Part-time, Permanent

Pay: Up to £13.96 per hour

Expected hours: 15 – 30 per week

Benefits:

• On-site parking
• Sick pay
• Store discount

Licence/Certification:

• Level 2 Dispensing qualification or equivalent (required)

Work Location: In person

Application deadline: 09/01/2026