Senior Manager Commercial Excellence

About Us
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline
Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Senior Manager Commercial Excellence

As we continue to expand internationally, we're looking for a
Senior Manager, Commercial Excellence
to help shape and deliver growth across our Foreign Travel business.

This is a high-impact, hands-on role at the intersection of
strategy, analytics, and commercial execution
. You'll work closely with Trainline's
GM UK & Foreign Travel
, gaining direct exposure to strategic decision-making while driving the insight and frameworks that fuel our international growth.

Based in our London office, this is a unique opportunity to influence both the
why
and the
how
of Trainline's commercial performance.

What you'll be doing

Drive commercial insight and strategy

You'll Transform Data Into Clarity And Growth Opportunities

• Analyse Trainline's revenue performance at a granular level, surfacing trends, risks, and opportunities.
• Conduct deep-dive customer analytics to understand behaviour drivers and quantify commercial upside.
• Build and maintain a robust framework for market and competitor analysis, blending internal and external data to shape commercial strategy.
• Provide regular performance updates that inform senior stakeholders and guide strategic planning.

Champion commercial excellence

You'll Embed Insight-led Thinking Across Teams And Markets

• Lead the identification and extraction of actionable insights from complex, multi-country data sets.
• Collaborate with Country Managers, Finance, Data Science, Marketing, and Product to ensure recommendations are embedded into planning and execution.
• Drive process improvements that enable faster, smarter commercial decision-making.

What we're looking for

We're looking for someone who thrives at the intersection of
data, strategy, and execution
. You'll bring:

• Proven experience delivering revenue targets in a high-growth, fast-paced business (B2C eCommerce preferred).
• Excellent analytical skills — confident in SQL and data visualisation tools (Tableau or similar).
• The ability to connect the dots across data sources and craft a clear, compelling commercial story.
• Strong cross-functional collaboration skills, with the ability to align stakeholders and keep projects moving at pace.
• Knowledge of and experience in a key non-UK/EU market (e.g. US, China, India, or APAC).
• Ideally, a mix of consulting and in-house industry experience.
• Highly organised, adaptable, and comfortable balancing strategic thinking with hands-on delivery.
• Strong communication and presentation skills, including public speaking.

Why join us?

At Trainline, You'll

• Work directly with senior leadership, shaping how we grow across international markets.
• Influence both long-term commercial strategy and near-term performance priorities.
• Be part of a fast-moving, collaborative environment where insights quickly translate into impact.
• Join a mission-led company making travel simpler, smarter, and more sustainable.

If you're a data-driven commercial leader with the drive to deliver impact across multiple markets, we'd love to hear from you.

More Information
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one

Our Values Represent The Things That Matter Most To Us And What We Live And Breathe Everyday, In Everything We Do

• Think Big - We're building the future of rail
• Own It - We focus on every customer, partner and journey
• Travel Together - We're one team
• Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor