Copyright Support Specialist

Overview:

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

The Role

This role provides comprehensive and end-to-end copyright support to PRS members by managing copyright-related queries. It is designed to ensure the accuracy and integrity of copyright data, fostering confidence among rightsholders while driving operational efficiency within PRS systems and processes. Success in this position is achieved through the delivery of high-quality query resolution, proactive issue identification and remedy, and a commitment to continuous improvement across all copyright operations.

Responsibilities:

As our Copyright Support Specialist , some of your day to day duties will include….

• Manage end-to-end Copyright queries from PRS members, ensuring timely and accurate responses.
• Research, investigate and resolve complex copyright and data related issues.
• Liaise with internal departments and external partners to ensure copyright information is accurate and up to date.
• Monitor copyright data integrity, escalating issues impacting member rights and payments.
• Maintain and improve operational standards in line with PRS policies, procedures and quality benchmarks.
• Provide insights and feedback to enhance member experience and system efficiency.

About you:

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

• Proven experience managing copyrights or rights related queries.
• Methodical problem solver with ability to identify root cause of issues with copyright and related data.
• Ability to work to defined quality and quantity targets.
• Understanding of PRS business and good understanding of the flow of royalties from licensing through to distribution.
• Strong communication skills.
• Strong analytical skills.

What's in it for you?

Here are just a few things that set PRS for Music apart from the crowd:

• We trust, value, and support our people to make the difference
• We believe that diversity of thought and experience provides the platform for innovation and creativity
• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact
• We invest in the development of our people to drive our ambitions forward
• We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

The Process

Our interview process for this role is simple:

• First stage interview will take place virtually on MS Teams.
• Second stage interview will take place in person at our London Bridge Hub.

We use competency-based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life.

Location

We offer a hybrid working model, allowing employees to work from home up to three days a week.

To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote-working assessment.

If you sound like you could be the right person for the job, apply now.

At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee's contributions are recognised in order that everyone may thrive.